Tina Jimenez
Palm Desert,CA
Summary
I have dedicated my professional career to providing exceptional experiences for a diverse clientele through various jobs I've held. I've prided myself on ensuring that every customer, guest, or employee holds their experience with me in the highest regard. I firmly believe that through vigorous work and a positive outlook regardless of the circumstances, anything can be achieved. I am continuously finding innovative ways in which I can improve in all areas. Strong organizational and communication skills, while ensuring accuracy in all operations are some of the skills I've implemented to ensure my success. I am passionate about fostering a positive work environment and enhancing team dynamics.
Overview
8
8
years of professional experience
Work History
Human Resources and Payroll Administrator
V.I.P. Motor Cars LTD.
2022.08 - Current
- Provide crucial administrative support to the HR director. Coordinate timely and effective communication, contributing to a cohesive team dynamic.
- Efficiently managed personnel files, ensuring all documents were up-to-date and in compliance with legal requirements.
- Supported payroll processing by accurately tracking time and attendance records, and reporting discrepancies to management as needed.
- Acted as a reliable point of contact for employees seeking information on company policies, benefits, or general HR matters.
- Maintained confidentiality of sensitive HR information, adhering to strict privacy guidelines at all times.
- Enhanced onboarding experience for new hires through well-organized orientation sessions and timely completion of paperwork.
Human Resources Expert
Target
2021.11 - 2022.08
- Facilitated communication on HR matters, ensuring team awareness of protocols and benefits.
- Built strong relationships with leaders and team members, facilitating creative solutions for the continuous improvement of processes and employee experience.
- Managed payroll processes and employee scheduling, enhancing operational efficiency and ensuring accurate compensation across all leave types.
- Streamlined HR processes, enhancing efficiency from recruitment to terminations while maintaining meticulous records and ensuring policy compliance.
Seasonal Banquet Server
Committee of Twenty-Five Club
2017.01 - 2022.03
- Anticipated and fulfilled diverse guest needs, fostering a welcoming atmosphere and contributing to the club's reputation for exceptional hospitality.
- Coordinated seamlessly with kitchen staff to ensure timely meal service, adapting to last-minute changes and maintaining a smooth dining experience.
- Implemented creative table setting designs, elevating the visual appeal of events and receiving positive feedback from both guests and management.
- Orchestrated flawless banquet setups, ensuring impeccable table arrangements and guest satisfaction through meticulous attention to detail.
Cocktail Server
Agua Caliente Casino
2021.03 - 2022.01
- Optimized beverage service, boosting customer satisfaction and driving repeat business through efficient cocktail preparation and delivery.
- Maintained workstation cleanliness and inventory, ensuring seamless shift transitions and consistent service quality.
- Fostered strong team dynamics, contributing to a positive work environment and enhancing overall guest experience.
- Analyzed guest preferences, tailoring recommendations to individual tastes. Tracked inventory trends, minimizing waste and optimizing stock levels.
- Elevated guest satisfaction through personalized beverage recommendations, leading to increased repeat visits and positive reviews.
Meat Clerk
Albertsons Grocery Store
2020.03 - 2021.04
- Managed meat department inventory, to reduce waste and boost profitability.
- Excelled in customer service, addressing inquiries with a friendly demeanor and product knowledge, particularly during peak holiday seasons.
- Streamlined prep processes, ensuring timely backups and maintaining fully stocked displays.
- Demonstrated flexibility by offering support during high-demand periods, contributing to seamless department operations.
- Executed meticulous closing procedures, guaranteeing proper storage and cleanliness and ensuring food safety standards.
Cashier
Rubio's Coastal Grill
2018.06 - 2020.03
- Delivered exceptional customer service, enhancing the dining experience. Resolved issues promptly, maintaining a positive atmosphere.
- Streamlined checkout process, reducing wait times. Upsold menu items, boosting average transaction value.
- Assisted in training new team members, and fostering a supportive work environment. Contributed to team goals and overall restaurant success.
- Meticulously handled cash and card transactions, minimizing errors. Maintained thorough knowledge of menu items and specials.
- Optimized order accuracy and delivery speed, enhancing customer satisfaction. Coordinated with kitchen staff to ensure order accuracy.
Seasonal Lifeguard
Wet N' Wild Palm Springs
2016.04 - 2018.08
- Optimized guest safety through rigorous protocol implementation and equipment checks, enhancing operational efficiency in a high-traffic aquatic environment.
- Provided exceptional customer service, resolving issues efficiently and ensuring high satisfaction levels among park visitors.
- Fostered positive guest experiences through effective team collaboration in a fast-paced aquatic environment.
- Identifying and addressing potential safety hazards to maintain a secure aquatic environment to ensure visitor and employee safety.
- Streamlined emergency response procedures, reducing incident response time and enhancing overall park safety measures.
Seasonal Banquet Server
Toscana Country Club
2018.02 - 2018.06
- Meticulously maintained high standards in table preparation, including polishing glassware and silverware, ensuring an impeccable dining experience.
- Proactively anticipated and fulfilled member needs, fostering a welcoming atmosphere and contributing to memorable events for club patrons.
- Orchestrated seamless event setups, from intimate wine cellar dinners to large banquets, ensuring impeccable service standards and member satisfaction.
- Warmly welcomed club members and guests, creating a positive first impression and setting the tone for exceptional experiences at every event.
- Streamlined event services, adapting quickly to varying requirements and consistently exceeding member expectations.
Education
Business Administration And Management
College of The Desert
06.2027
High School Diploma -
Palm Springs High School
Palm Springs, CA06.2016
Skills
- Exceptional customer service
- Guest Engagement
- Office Administration
- Hospitality service expertise
- Sales Techniques
- Payroll Administration
- Employee Relations
- Calendar Management
- Excellent Communication
- Scheduling
- Microsoft Office
- Accounting and bookkeeping
Timeline
Human Resources and Payroll Administrator
V.I.P. Motor Cars LTD.
2022.08 - Current
Human Resources Expert
Target
2021.11 - 2022.08
Cocktail Server
Agua Caliente Casino
2021.03 - 2022.01
Meat Clerk
Albertsons Grocery Store
2020.03 - 2021.04
Cashier
Rubio's Coastal Grill
2018.06 - 2020.03
Seasonal Banquet Server
Toscana Country Club
2018.02 - 2018.06
Seasonal Banquet Server
Committee of Twenty-Five Club
2017.01 - 2022.03
Seasonal Lifeguard
Wet N' Wild Palm Springs
2016.04 - 2018.08
Business Administration And Management
College of The Desert
High School Diploma -
Palm Springs High School
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