Tina Johnson
Columbus,GA
Summary
Accomplished professional with first hand knowledge of the importance of a second chance. Driven by the analogy that people do business with people, not companies. Skilled at aligning policy and procedures for the win-win result. Dedicated to the notion that no life is dispensable It takes a village to ensure that everyone that wants the opportunity is given the opportunity to be an overcomer.
Overview
17
17
years of professional experience
Work History
Supervisor
Valley Hospitality
Columbus, GA
11.2020 - Current
- Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handle customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluate employee performance and coached and trained to improve weak areas.
- Maintain compliance with company policies, objectives and communication goals.
- Work with management team to implement proper division of responsibilities.
- Set overall vision and provided team leadership.
- Develope training, task and process guidelines and communicated clear and concise directions to employees.
- Mentor newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Create successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Identify individual employee's unique work styles and adapted management methods.
- Adjust job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Utilize standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
Diversity and Sustainability Consultant
T And Associates, Inc.
Atlanta, GA
09.1999 - 12.2012
- Developed sustainability project goals, objectives or strategies in collaboration with other professionals.
- Devised strategies for modifying existing policies to better integrate sustainability initiatives.
- Monitored or tracked sustainability indicators such as energy usage, waste generation and recycling.
- Assessed or proposed sustainability initiatives by considering cost-effectiveness, technical feasibility and acceptance.
- Orchestrated cutting-edge recycling programs and taught executive level management concepts required to introduce sustainability practices in other countries.
- Built frameworks for zero-waste operations and assisted employees with maintaining compliance with goals.
- Taught employees, customers and members of public foundational principles and practices of being diverse, and how to initiate programs for enhancing engagement and program success.
Law Clerk
Federal Bureau Of Prisons
Alderson, WV
06.2017 - 10.2019
- Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
- Maintained calendars for Inmates by updating and entering court dates and meetings.
- Used internal templates to prepare motions and relevant court correspondence.
- Met with Inmates going back to Court to ensure that they understood the importance of having a voice in the courtroom based on Supreme Court Precedent.
- Maintained deep knowledge of Federal Bureau of Prisons Policy Statement and kept abreast with local and national laws being introduced at the Congressional level to benefit those incarcerated.
- Assessed cases for probable outcomes by researching black letter law and other legal authority, comparing fact patterns to those of precedent cases.
Education
Bachelor of Science - Industrial Psychology
University of Maryland
College Park, MDMaster of Science - Public Administration
Strayer University
Washington, DCNo Degree - Doctorial Candidate
Capella University
Minneapolis, MNSkills
- Accommodation Organization
- Employee Coaching and Motivation
- Job Assignments
- Managing Operations and Efficiency
- Resolving Complaints
- Staff Leadership
- Multitasking and Organization
- Business Processes and Procedures
- Focus and Follow-Through
- Documentation
- Employee Training
- Continuous Improvement Projects
- Originality and Creativity
- Program Optimization
- Policies and Procedures
- Time Management
- Strategic Vision
- Leadership
Timeline
Supervisor
Valley Hospitality
11.2020 - Current
Law Clerk
Federal Bureau Of Prisons
06.2017 - 10.2019
Diversity and Sustainability Consultant
T And Associates, Inc.
09.1999 - 12.2012
Bachelor of Science - Industrial Psychology
University of Maryland
Master of Science - Public Administration
Strayer University
No Degree - Doctorial Candidate
Capella University
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