Tina Johnson
Louisville,OH
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
21
21
years of professional experience
Work History
Office Manager
Unified Comfort Systems
08.2024 - Current
- Streamlined office operations by implementing efficient workflow processes.
- Coordinated scheduling and resource allocation for all jobs.
- Trained new staff on office procedures and best practices for improved efficiency.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Administrative Assistant
Unified Construction Systems
04.2021 - 08.2024
- Processed payroll and benefits administration, addressing employee inquiries efficiently.
- Maintained employee records, ensuring data accuracy and compliance with HR policies.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Reconciled accounts receivable discrepancies and resolved billing issues efficiently.
- Submitted cash and check deposits and generated cash receipts to record money received.
Office Manager
Redline Auto Repair
02.2014 - 04.2021
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Prepared estimates and invoices for customers, processed payments, and documented account updates.
Administrative Assistant/Manager
Harrington Management Inc.
06.2005 - 09.2013
- Trained new representatives on call protocols and company policies
- Maximized performance by monitoring daily activities and mentoring team members.
- Interviewed and hired call representatives.
Education
High School Diploma -
East Canton
East Canton, OH06.2002
Skills
- Organizational skills
- Office management
- Billing
- Payroll processing
- Scheduling and calendar management
- Data entry
- Customer relations
- Administrative support
Notary
Notary Public – State of Ohio, Commission Expires 07/06/2027
Timeline
Office Manager
Unified Comfort Systems
08.2024 - Current
Administrative Assistant
Unified Construction Systems
04.2021 - 08.2024
Office Manager
Redline Auto Repair
02.2014 - 04.2021
Administrative Assistant/Manager
Harrington Management Inc.
06.2005 - 09.2013
High School Diploma -
East Canton