Tina Johnson
Hawthorne,CA
Summary
Experienced warehouse clerk with a strong focus on order processing and shipping coordination. Proven ability to manage inventory and resolve customer complaints efficiently.
Overview
22
22
years of professional experience
1994
1994
years of post-secondary education
Work History
Senior Warehouse Clerk
King Architectural Metals
Buena Park, California
06.2003 - 11.2025
- Managed shipping activities including packing, labeling and scheduling carrier pick-ups.
- Tracked orders through completion stages, providing timely updates to customers.
- Collaborated with team members to ensure timely order fulfillment.
- Communicated effectively with supervisors regarding inventory needs and issues.
- Resolved customer complaints about shortages or damaged goods, enhancing customer satisfaction.
- Coordinated with vendors to ensure on-time delivery of products and materials.
- Maintained records of all shipments, deliveries and returns using appropriate documentation.
- Received and processed incoming orders, ensuring accuracy of product quantity and quality.
- Tracked inventory levels of shipping materials and supplies to ensure readiness for operations.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Identified order discrepancies and damaged items and notified supervisor.
- Prepared packages for shipping and determined most economical shipping methods.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Monitored merchandise received and shipped from facility in computer system.
- Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
- Contacted transport companies and suppliers to expedite, trace, or return shipments.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Determined shipping methods, routes or rates for materials to be shipped.
- Provided support to other departments in order fulfillment by providing accurate information on availability of stock items.
Education
High School Diploma -
Los Angeles High School
Los Angeles, CASkills
- Order processing
- Inventory management
- Shipping coordination
- Record keeping
- 35 WPM
- Excel
- Microsoft
- Outlook
- Word Processing
- Excel
Timeline
Senior Warehouse Clerk
King Architectural Metals
06.2003 - 11.2025
High School Diploma -
Los Angeles High School