Summary
Overview
Work History
Education
Skills
Timeline
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Tina Jones

Terry,MS

Summary

Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven. Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence.

Overview

24
24
years of professional experience

Work History

Payment Posting Specialist

Gi Alliance
02.2019 - 10.2022
  • Maintained strict compliance with HIPAA, CMS, and payer-specific guidelines during payment posting activities.
  • Identified trends in payer denials and collaborated with other departments to resolve recurring issues proactively.
  • Expedited month-end close procedures through efficient coordination with billing and finance teams.
  • Reduced manual data entry errors with accurate payment postings and account reconciliations.
  • Collaborated closely with coding specialists for accurate charge capture, enabling timely and complete reimbursement from payers.


Billing Specialist

Magnolia Dermatology
11.2018 - 03.2019
  • Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Provided excellent customer service, developing and maintaining client relationships.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.

A/R Specialist Follow up

MS Baptist Medical Center
02.2015 - 11.2018
  • Maintained an organized filing system for all A/R documentation, facilitating easy retrieval for audits or other internal reviews as needed.
  • Developed strong relationships with key clients by fostering open lines of communication and ensuring prompt resolution of any concerns or disputes.
  • Assisted in the preparation of monthly financial reports by providing accurate A/R data for analysis and decision-making purposes.
  • Researched industry trends related to credit management strategies, recommending updates or enhancements as appropriate for continued improvement in A/R operations.

Claims Manager A/P

Glynn Griffing & Associates
02.2010 - 02.2015
  • Collaborated with other departments to improve overall organizational effectiveness in addressing client needs.
  • Enhanced customer satisfaction with timely and accurate claims resolutions.
  • Streamlined communication between adjusters and clients, expediting claim resolution times.
  • Implemented quality assurance measures, monitoring staff performance and providing constructive feedback for continuous improvement efforts.

SR. Claims Analyst

Gilsbar Insurance Company
10.1998 - 08.2008
  • Increased accuracy in claims assessment through thorough investigation and diligent documentation of claim details.
  • Collaborated with legal counsel to successfully negotiate favorable settlements for disputed claims cases.
  • Served as a subject matter expert on complex claim cases, offering consultation and guidance to colleagues in need of assistance.
  • Improved customer satisfaction by consistently resolving complex claims in a timely and professional manner.

Education

High School Diploma -

Forest Hill High School
Jackson, MS
05.1989

Skills

  • HIPAA Compliance
  • Accuracy and Speed
  • Payment reconciliation
  • Insurance Verification

Timeline

Payment Posting Specialist

Gi Alliance
02.2019 - 10.2022

Billing Specialist

Magnolia Dermatology
11.2018 - 03.2019

A/R Specialist Follow up

MS Baptist Medical Center
02.2015 - 11.2018

Claims Manager A/P

Glynn Griffing & Associates
02.2010 - 02.2015

SR. Claims Analyst

Gilsbar Insurance Company
10.1998 - 08.2008

High School Diploma -

Forest Hill High School

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Tina Jones