Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Hobbies and Interests
Timeline
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Tina Jordan-Amoah

Tina Jordan-Amoah

Long Beach,CA

Summary

Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. Quickly grasps business priorities to identify optimal solutions.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Key Account Manager Automotive Global Accounts

Kuehne + Nagel
11.2024 - Current
  • Developed strategic account plans to enhance client relationships and drive revenue growth.
  • Engaged with all business units to ensure seamless service delivery for key accounts.
  • Negotiated contract terms and pricing structures to maximize profitability and client satisfaction.
  • Built and maintained strong client relationships to drive business growth.
  • Strengthened client relationships through regular communication and effective problem solving.
  • Facilitated regular business reviews with clients to identify opportunities and address concerns.

Customer Solutions Manager

Kuehne+Nagel, Inc
03.2022 - 10.2024
  • Completed customer visits with account executives to analyze their supply chain and identify their needs
  • Created tailor-made solutions within company's information management system
  • Trained and supported external and internal users
  • Troubleshot technical issues
  • Actively involved in functional development of system features
  • Business Intelligence reporting
  • Completed company leadership training program.

Certified Health Coach

Gut Feeling LA
08.2017 - 03.2021
  • Conducted one-on-one health coaching sessions with clients to assess their current health status.
  • Developed and implemented health coaching programs to help clients achieve their goals.
  • Motivated individuals to establish healthy habits related to exercise and physical activity.

Customer Solutions Expert

Kuehne+Nagel AG & Co. KG
01.2010 - 04.2012
  • Coordinated external customer setup with internal staff
  • Training and Support for internal and external users
  • Provided support and training for other national Customer Solution teams within the region (The Netherlands, Switzerland)
  • Troubleshot technical issues to IT

Inside Sales Coordinator

Kuehne+Nagel Inc.
05.2008 - 11.2009
  • Prepared shipping quotation for new and existing customers
  • Communicated with customers and internal departments to achieve customer satisfaction
  • Worked with the company's sales system to monitor sales activities
  • SOP creation to ensure operational excellence
  • Organized company events.

Wholesaler and export clerk

ITRACO GmbH
08.2004 - 04.2008
  • Purchased printing supplies for subsidiaries in Russia
  • Answered questions regarding products, prices, and availability
  • Translated purchasing contracts English/German
  • Processed customer complaints.

Education

High School Diploma - Nutrition and Chemistry

Dorothea-Schlözer FHS Luebeck

Skills

  • Skilled in utilizing Microsoft Office Suite and Microsoft Teams
  • Strong work ethic
  • Self-motivated
  • People-oriented
  • Problem-solving
  • Relationship building
  • Project management
  • Process efficiency management
  • Fluent in German

Certification

Leadership training

LANGUAGES

German Native
Spanish Conversational
Russian Intermediate

Hobbies and Interests

photography, travel, cooking

Timeline

Key Account Manager Automotive Global Accounts

Kuehne + Nagel
11.2024 - Current

Customer Solutions Manager

Kuehne+Nagel, Inc
03.2022 - 10.2024

Certified Health Coach

Gut Feeling LA
08.2017 - 03.2021

Customer Solutions Expert

Kuehne+Nagel AG & Co. KG
01.2010 - 04.2012

Inside Sales Coordinator

Kuehne+Nagel Inc.
05.2008 - 11.2009

Wholesaler and export clerk

ITRACO GmbH
08.2004 - 04.2008

High School Diploma - Nutrition and Chemistry

Dorothea-Schlözer FHS Luebeck