Tina Juarez
Store Manager
Fort Worth,TX
Summary
Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Store Director
Fiesta Mart LLC
01.2020 - Current
- Improve store sales by implementing creative merchandising strategies and eye-catching product displays.
- Control shrink by assisting with maintaining and controlling inventory levels in the backroom areas and on the sales floor.
- Responsible for maintaining integrity in compliance, food safety and sanitation practices for all departments.
- Assist with staffing, recruiting, hiring, and training within store.
- Evaluate employee job performance and assists in making personnel decisions such as promotion, termination and disciplinary action.
Store Manager
Michaels Arts And Crafts
03.2019 - 01.2020
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Store Manager
Big Lots
06.2012 - 02.2019
- Holding the team accountable to deliver great customer experience while achieving desired results
- Ensuring store and team readiness to deliver Customer Brand Promises
- Planning and communicating store workload activities and KPI's to ensure proper execution within budget.
- Create work schedules according to sales volume and number of employees
- Non-managerial tasks, such as cashiering, setting planograms, and stocking.
Assistant Store Manager
Walmart
01.2006 - 06.2012
- Lead and develop teams effectively by teaching, training, and actively listening to associates.
- Tour the store and provide feedback by communicating and collaborating with employees.
- Introduce and lead company change efforts by providing clear expectations and guidance to implement business objectives to the team effectively.
- Model and demonstrate exceptional customer service standards to store associates by following and demonstrating customer service initiatives.
- Drive the financial performance and sales by reviewing and evaluating P&L statements.
Education
No Degree - Cellular Biology
Angelo State University
San Angelo, TXSkills
- Recruitment and Hiring
- Employee Supervision
- Employee Motivation
- Customer Service
- Store operations
- Effective communication
- Visual merchandising
- Project coordination
- Conflict resolution
Certification
- State Food Safety Certified
- TABC Certified
- Skilled in using warehouse power equipment.
Timeline
Assistant Store Director
Fiesta Mart LLC
01.2020 - Current
Store Manager
Michaels Arts And Crafts
03.2019 - 01.2020
Store Manager
Big Lots
06.2012 - 02.2019
Assistant Store Manager
Walmart
01.2006 - 06.2012
No Degree - Cellular Biology
Angelo State University
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