Tina Kay

• Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
• Streamlined workflow processes for increased efficiency and productivity in the clinical setting.
• Enhanced patient care by implementing evidence-based nursing practices and clinical protocols, while preparing 485's.
• Spearheaded initiatives focused on chronic disease management and prevention, resulting in increased patient engagement and improved overall health outcomes for the target population. ie. empowerment programs.
• Participated in strategic planning sessions with senior leadership to identify opportunities for organizational growth and improvement within the clinical services division.
• Ensured compliance with regulatory requirements by maintaining up-to-date knowledge of industry standards and implementing appropriate policies and procedures within the department.
• Kept up on Oasis E and Coding Guidelines.
• I have been Coding certified for over 18 years
• I have been Oasis certified also for years, but recently it expired, but plan to set for the oasis exam again very soon.
• Fostered all new Clinical Managers in our POD with on board training and liaison with any ongoing issues/questions or education needed.
• Fostered and led an environment of continuous learning during weekly PCC and educating on any new information or reviewing of updated information.
• Served as a liaison between patients, families, and physicians, facilitating open communication lines and resolving conflicts when necessary.
• Developed and conducted staff training programs to ensure consistent delivery of high-quality patient care.
• Implemented quality improvement initiatives, resulting in improved patient outcomes and reduced medical errors.
• Mentored new nurses, providing guidance on best practices and professional development opportunities.
• Educated family members and caregivers on patient care instructions.
• Evaluated patient histories, complaints, and current symptoms.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Implemented care plans for patient treatment after assessing physician medical regimens.
• Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
• Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
• I singly organized our yearly skills check off with onsite vendors present.
• Implemented Telehealth in our CC when I started in the Care Center and educated on Telehealth throughout our POD. St Louis continues to rank very high with Telehealth usage.
• Have educated other Clinical Manager on Oasis items, PDGM coding issues for coding report, which have increased our STAR performance over time.
• Closely monitored supplies to keep cost at minimum yet to provide utmost care to patient.
• Work very closely with Wound Specialist and also work within analytics to monitor length of stay of wound patients.
• I run the high risk for hospitalization, decline and gap in care patients every am and go over those on our am call to attempt to prevent hospitalization.
• RMA audits
• Critical and quick thinking skills are a very high attribute of mine and highly organize, can multitask and tend to think outside the box. I am also extremely detailed oriented.
• I singly monitor our HHA monthly news letters and exams.

• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
• Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Updated patient charts with data such as medications to keep records current and support accurate treatments.
• Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
• Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
• Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
• Organized and managed care of patients undergoing various therapies and procedures.
• Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
• Advocate for the Care Center that I covered for with excellent rapport with office staff and clinicians.
• Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
• Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
• Audited charts and reviewed clinical documents to verify accuracy.
• Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
• Educated family members and caregivers on patient care instructions.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
• Implemented care plans for patient treatment after assessing physician medical regimens.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
• Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
• Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
• Enhanced staff performance through regular training, mentoring, and professional development opportunities.
• Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
• Fostered a positive work culture by recognizing employee achievements and addressing any concerns proactively.
• Worked with nurse manager to develop nursing staff through education, evaluation, performance management, and competency improvement.
• Collaborated with other departments to coordinate seamless patient care across various medical specialties.
• Implemented ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help nurses and staff improve understanding of medical equipment and care best practices.
• Developed interdisciplinary care plans with input from physicians, nurses, therapists, and other healthcare providers for optimal patient results.
• Management of HCHB daily workflow.
• 1:1 education with each clinician and joined weekly PCC's to educate on trends or issues noted under the guidance of my AVPC.
• Utilization management & coordination with all clinical staff.
• Implementing and approving orders.
• Managed Medalogix with an all disciplines approach
• Ran PCC remotely when needed.
• Peer Mentor for all new Clinical Managers in our POD.
• Assisted clinicians with proper documentation, policies, procedures & CMS guidelines.
• Management of HCHB daily workflow.

• Educated on oasis and coding guidelines to all clients.
• Medication review and follow up.
• Chart audits, review and peer review.
• Reviewed all ROC's, SOC's and recerts for accuracy with a 95% accuracy rate.
• Education on proper documentation to support Medicare guidelines.
• Educated all clinicians and clients on quarterly Q&A's.
• Managed high risk calls to clients patients.
• Collaborated with disciplinary team.
• Coding and Oasis responsibility for all charts for all clients.
• Made on site visits with clients for education on Oasis and Coding regulations.
• Reviewed all Face to Face for accuracy.

-Oasis and Coding education to clinicians throughout multiple regions

-Clinical chart audits and peer audit reviews

-RCD Medicare review

-Face to Face review, verification and approval of PDGM

-Responsible for all Oasis and Coding items with 97% accuracy

-Education to new staff on Oasis and Coding guidelines

-Stayed a float of all Oasis changes and Q&A's

-Educated on PDGM to all staff in our department

I worked multiple positions within Amedisys since my start in 1994. I started out as a field nurse case manager and then became mentor to all new staff and SOC nurse. I did quality control, lab review, obtaining labs, IV infusions, TPN infusions, Wound Vacs, G-tube , wound care, disease processes education and foley catheter care. I have been Oasis and Coding certified for many years. I assisted in making some of the policy and procedures at the beginning of my Amedisys career. I was the liaison between clinicians, patients, physicians and families. I was ICD-9 and ICD-10 certified at one point. I also did target audits and worked as part of a project team. I also worked as a Quality Resource manager, Clinical Assessment Manager, Quality Assurance Manager and Primary Coordination Manager.