Tina Keller
Milton
Summary
Business Office Manager with 10+ years of experience in administrative/ management support and office management, enhancing operational efficiency, supervising employees, and improving operational efficiency. Proficient in QuickBooks and logistics, with a proven track record of fostering collaborative work environments and streamlining working environments. Committed to leveraging innovative strategies to improve service quality and drive organizational success. Invaluable customer service skills with internal and external customers.
Dependable office management professional brings many years of experience in administrative oversight. Self-starter and skilled team leader with history unifying staff under common goals, modeling organizational efficiency, and instilling customer service excellence.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Retail Merchandiser
Acosta, Inc
Pensacola
01.2025 - Current
- Reset merchandise to planograms
- Customer service
- Restocking merchandise
- Rotation of dates
Administrative Assistant Manager/ Office Manager
University Pines
Pensacola
12.2022 - 01.2025
- Manage office functions, ensuring smooth operations and timely payroll processing.
- Address financial inquiries, enhancing resident and family satisfaction.
- Restaged our apartments for leasing and with lease agreements, and fair housing act.
- Coordinate vendor relationships, improving service quality and efficiency.
- Oversee financial operations, achieving improved cash flow and reduced discrepancies.
- Coordinated training sessions for new hires, fostering a cohesive team environment and enhancing service quality.
Office Assistant
Kings Roofing LLC
Pensacola
02.2021 - 06.2022
- Served as primary office contact, enhancing communication efficiency.
- Executed notary duties, ensuring legal compliance.
- Utilized QuickBooks for accurate financial record-keeping.
- Streamlined office supply management, reducing shortages.
- Compiled data for reports, improving decision-making processes.
- Provided exceptional customer service as the first point of contact, enhancing client satisfaction and fostering strong relationships.
Scale House Operator
Escambia county land fill
Cantonment
06.2020 - 11.2020
- Reports to supervisor any actions needed to correct deviations or violations.
- Landfill Operations agreement, and other applicable federal, state, and local codes, laws, regulations, specific standards, and policies regarding waste acceptance; reports to supervisor any actions needed to correct deviations or violations.
- Generates accurate tickets by identifying incoming material and customers then entering the information into the scale house database.
- Exercises independent judgment in enforcing facility rules and regulations and resolving issues.
- Performs daily cash drawer operations by preparing, auditing, and reconciling the opening and closing of documentation and deposit slips.
- Prepares daily bank bag for transport.
- Opens and closes scale house facility by arming/disarming alarm, signing on to each computer and preparing daily paperwork.
Office Manager
Security Finance
Hamilton
09.2012 - 06.2016
- Processed loans , pulled credit reports, and had final approval
- Supervised 20-25 employees ( trained & mentored for advancement)
- Taxes processing
- Payroll & HR paperwork
Owner/Operator
Keller's Roofing & Construction
Haleyville
01.1995 - 09.2011
- Ordered all supplies from venders
- Interacted with all external and internal customers
- Handled all AR/ AP Accounting
- All legal mechanical liens & permits when necessary
- All deadlines were kept and kept or maintained
Education
BACHELOR'S DEGREE - BUSINESS MANAGEMENT
Southern New Hampshire University
RemoteHIGH SCHOOL OR EQUIVALENT -
H & R Block Tax School
Hamilton, ALHIGH SCHOOL OR EQUIVALENT - GED
Bevill State Community College
Hamilton, ALSkills
- Customer Service
- Logistics
- Leadership
- Office Management
- Data Entry
- Adobe Acrobat
- Payroll
- Bookkeeping
- Tax Preparation
- QuickBooks
- Windows
- Accounting
- Microsoft Office
- Account Management
- Attention to detail
- Time management
- Adaptability
- Multitasking capacity
- Interpersonal communication
- Teamwork and collaboration
- Self motivation
- Detail-oriented
- Organizational skills
- Cash Handling
- DocuSign
- Administrative Support
- Supplier coordination
- Financial reporting
- Visual merchandising
- Office administration
- Team building
- Employee training
- Problem solving
- Effective communication
Certification
- Driver's License
- Certified Notary Public
Personal Information
Willing To Relocate: Anywhere
Timeline
Retail Merchandiser
Acosta, Inc
01.2025 - Current
Administrative Assistant Manager/ Office Manager
University Pines
12.2022 - 01.2025
Office Assistant
Kings Roofing LLC
02.2021 - 06.2022
Scale House Operator
Escambia county land fill
06.2020 - 11.2020
Office Manager
Security Finance
09.2012 - 06.2016
Owner/Operator
Keller's Roofing & Construction
01.1995 - 09.2011
BACHELOR'S DEGREE - BUSINESS MANAGEMENT
Southern New Hampshire University
HIGH SCHOOL OR EQUIVALENT -
H & R Block Tax School
HIGH SCHOOL OR EQUIVALENT - GED
Bevill State Community College
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