Empathetic and compassionate, with strong ability to connect with individuals in need. Understanding of mental health principles and trained in crisis intervention techniques, including patient observation and data collection. Committed to providing supportive care to improve patient outcomes and enhance their overall well-being. Offering compassionate and supportive approach, with eagerness to learn and grow in mental health environment. Brings foundational skills in communication and patient interaction, ready to be developed further. Ready to use and develop observation and crisis management skills in Investigator role.
Overview
22
22
years of professional experience
Work History
Psychiatric Technician
UT Health Dunn Behavioral Health Center/HCPC
11.2022 - Current
Implemented crisis intervention protocols when necessary, ensuring safety of all patients and staff members involved.
Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
Utilized de-escalation techniques to manage challenging behaviors effectively, promoting calm atmosphere conducive to healing.
Assisted in patient goal setting and regularly monitored progress, celebrating successes and addressing barriers to achievement.
Provided compassionate support to patients during group therapy sessions, fostering trust and open communication.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting individual privacy rights.
Collaborated with multidisciplinary teams to develop comprehensive care plans, improving overall patient outcomes.
Psychiatric Technician
UCLA Medical Center
04.2018 - 11.2022
Assisted patients in understanding their conditions, leading to improved engagement with treatment.
Contributed to treatment plan evaluations, offering insights from daily patient interactions.
Established trust with patients, facilitating more effective treatment and rehabilitation.
Increased patient engagement by introducing therapeutic activities tailored to individual needs.
Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Collaborated closely with mental health professionals with treatment plan implementation.
Monitored patient behavior and immediately reported changes to supervising physician.
Collaborated with healthcare teams to review and adjust treatment strategies, leading to more personalized care.
Reduced incidents of aggressive behavior by implementing de-escalation techniques.
Supported family members of patients by providing education on mental health conditions and coping strategies.
Senior Mental Health Technician
Valley Medical Hospital
11.2017 - 04.2018
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Developed and maintained positive relationships with clients to create safe and supportive environment.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
Promoted safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
Supported families in understanding their loved one's mental health condition and provided resources for ongoing support.
Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout recovery process.
Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
Clinical Partner/Mental Health Technician
Cedars Sinai Hospital
11.2007 - 11.2017
Maintained patient confidentiality while adhering to HIPAA regulations during all interactions with patients, families, and other healthcare professionals.
Expedited patient recovery through timely assistance during physical therapy sessions and mobility exercises.
Improved patient satisfaction by providing compassionate care during daily activities such as bathing, dressing, and feeding.
Advanced professional development through ongoing education courses on topics such as wound care management, fall prevention strategies, or cultural competence training.
Enhanced patient care by meticulously monitoring and recording vital signs, fluid intake, and output.
Collaborated with interdisciplinary healthcare teams to develop comprehensive patient care plans for optimal outcomes.
Promoted positive work culture within unit by actively participating in team-building activities or initiatives that fostered collaboration among colleagues.
Contributed to effective team communication by participating in daily hand-off reports, department meetings, and shift changes.
Contributed to quality improvement initiatives within department; identified areas for potential process improvements and collaborated with colleagues to implement changes.
Facilitated smooth discharges for patients transitioning from hospital to home; provided essential health education to promote continued recovery.
Completed activities of daily living for patients unable to self-care and assisted those with limited mobility in completing tasks.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Mental Health Technician
Cornell University Hospital
11.2004 - 10.2007
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
Participated in patient education, helping to reinforce concepts and treatment plans.
Assisted in development of therapeutic activities for patients.
Treated clients and families with respect and dignity.
Organized recreational activities to assist in patient recovery.
Collaborated closely with mental health professionals with treatment plan implementation.
Took and monitored vital signs, administered medications, and managed patient behavior.
Assessed patient progress and reported changes to supervising physician.
Provided therapeutic activities to assist with patient development.
Maintained patient records, documenting changes in patient condition.
Monitored patient behavior and immediately reported changes to supervising physician.
Mental Health Technician
Allen Pavillion/New York Presbyterian Hospital
12.2002 - 11.2004
Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
Assisted in development of individualized treatment plans to address specific patient needs and promote recovery.
Improved patient well-being by providing compassionate care and support during their mental health journey.
Promoted safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
Supported families in understanding their loved one's mental health condition and provided resources for ongoing support.
Implemented group therapy sessions, facilitating open communication and fostering supportive community among patients.
Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout recovery process.
Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
Leveraged professional expertise in behavioral management techniques to minimize disruptions within therapeutic environment.
Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
Education
Associate of Arts - Behavioral Sciences
Los Angeles City College
Los Angeles, CA
06.2021
Diploma - Medical Assistant
Draughon's College
Atlanta, GA
06.1994
High School Diploma -
Riverview High
Sarasota, FL
06.1987
Certificate of Technical Studies - Certified Nurse Assistant
Sarasota Vocational
Sarasota, FL
06.1987
Skills
Clinical documentation
Developmental disabilities support
De-escalation techniques
Incident reporting
Vital signs documentation
Suicide prevention
Crisis intervention
Activities of daily living ADL assistance
Vitals monitoring
Satori alternative to managing aggression (SAMA)
Heartsaver CPR AED (CPR AED)
Behavior observation
Timeline
Psychiatric Technician
UT Health Dunn Behavioral Health Center/HCPC
11.2022 - Current
Psychiatric Technician
UCLA Medical Center
04.2018 - 11.2022
Senior Mental Health Technician
Valley Medical Hospital
11.2017 - 04.2018
Clinical Partner/Mental Health Technician
Cedars Sinai Hospital
11.2007 - 11.2017
Mental Health Technician
Cornell University Hospital
11.2004 - 10.2007
Mental Health Technician
Allen Pavillion/New York Presbyterian Hospital
12.2002 - 11.2004
Associate of Arts - Behavioral Sciences
Los Angeles City College
Diploma - Medical Assistant
Draughon's College
High School Diploma -
Riverview High
Certificate of Technical Studies - Certified Nurse Assistant
Sarasota Vocational
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