Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina Kittredge

Spencer,MA

Summary

Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning. Offering strong interpersonal skills and keen ability to learn and adapt quickly within dynamic work environment. Brings focus on operational efficiency and customer satisfaction, with hands-on experience in managing schedules and resources. Ready to use and develop organizational and leadership skills in Desired Position role.

Overview

22
22
years of professional experience

Work History

FC Associate

Amazon
10.2024 - Current
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
  • Supporting Pre-ship sorter lanes.
  • Teaching new AAs in classroom and on floor training as a learning ambassador.
  • Loaded and unloaded trucks efficiently using appropriate equipment such as pallet jacks or forklifts when necessary.
  • Assisted in training new hires, leading to a more knowledgeable and efficient workforce.

Assistant Manager

Dunkin Donuts & Baskin Robbins
08.2024 - 08.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.

Store Manager

Dunkin Donuts & Baskin Robbins
08.2022 - 07.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

Associate

Amazon
10.2021 - 04.2022
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Manager

Home Depot
04.2003 - 12.2009
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Certificate - Emergency Medical Technician

Salter College
West Boylston, MA
08.2013

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Customer relations

Timeline

FC Associate

Amazon
10.2024 - Current

Assistant Manager

Dunkin Donuts & Baskin Robbins
08.2024 - 08.2024

Store Manager

Dunkin Donuts & Baskin Robbins
08.2022 - 07.2024

Associate

Amazon
10.2021 - 04.2022

Manager

Home Depot
04.2003 - 12.2009

Certificate - Emergency Medical Technician

Salter College

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Tina Kittredge