Tina Kohnke
Warsaw,Indiana
Summary
Dedicated and customer-focused cashier with a solid background in cash handling and food service. Seeking a position in food service where I can utilize my strong interpersonal skills and friendly demeanor to ensure and provide an excellent customer experience. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
30
30
years of professional experience
Work History
Inventory Specialist
Sugar Magnolia's One Love
06.2018 - 07.2021
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Coordinated with suppliers to establish optimal delivery schedules, reducing instances of overstock or stockouts.
- Negotiated pricing with vendors to secure cost savings while maintaining desired product quality.
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Sorted and delivered materials to different work areas and staff.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Filling Station Attendant & Food Service
Huck's Food & Fuel
04.2016 - 05.2018
- Improved customer satisfaction by providing efficient and friendly service at the filling station.
- Ensured accurate fuel dispensing by closely monitoring pumps and gauges during transactions.
- Maintained a clean and organized work environment, contributing to a positive customer experience.
- Assisted customers with tire pressure checks and inflation, promoting vehicle safety on the road.
- Handled cash transactions accurately and efficiently, maintaining trust in the financial process.
- Collaborated effectively with team members to maintain smooth operations at the filling station.
- Performed routine equipment maintenance to ensure the safe and efficient functioning of fuel dispensers.
- Monitored fueling activities for signs of theft or unsafe behaviors.
- Kept parking, filling, and inside areas picked up and cleaned.
- Processed cash, debit, and credit transactions for fuel and item purchases.
- Maintained inventory of all saleable items.
- Followed safety protocols while working, avoiding accidents and injuries.
- Trained and mentored new employees on company procedures and safety protocols.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Followed strict safety protocols while handling hazardous materials such as gasoline and diesel fuels.
- Managed daily shift reports to ensure accurate record-keeping for both financial transactions and inventory management.
- Prepared end-of-shift summary reports detailing any discrepancies found in cash register takings against recorded sales data.
- Supported store sales efforts by directing customers toward promotional items or services available within the establishment.
- Enhanced overall cleanliness of filling station facilities through regular sweeping around pump areas and keeping windscreen cleaning stations stocked and tidy.
- Provided backup support for other staff members during peak times or periods of absence, ensuring seamless service delivery to customers.
Customer Service Representative
Quality Inn
Bloomington, IN
09.2009 - 05.2013
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
Education
GED -
North Manchester High School
North Manchester, INBachelor of Science - Psychology
Colorado Technical University
Colorado Springs, CO06.2025
Associate of Arts - Empowerment Coach
Southwest Institute of Healing Arts
Tempe, AZ10.2020
Skills
- Cost Reduction
- Material Handling
- Discrepancy Resolution
- Item Tagging
- Customer Service
- Equipment Operation
- Inventory Control
- MS Office
- Stocking and Organization
- Teamwork and Collaboration
- Shipping and Receiving
- Heavy Lifting
- Basic Math
- Attention to Detail
- Forklift Operation
- Quality Assurance
- Microsoft Office Suite
- Time Management
- Problem-Solving
References
References available upon request.
Timeline
Inventory Specialist
Sugar Magnolia's One Love
06.2018 - 07.2021
Filling Station Attendant & Food Service
Huck's Food & Fuel
04.2016 - 05.2018
Customer Service Representative
Quality Inn
09.2009 - 05.2013
GED -
North Manchester High School
Bachelor of Science - Psychology
Colorado Technical University
Associate of Arts - Empowerment Coach
Southwest Institute of Healing Arts
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