Tina Laird
Auburn
Summary
Dedicated employee with strong customer service skills, adept at multitasking and effective time management. Committed to delivering positive and memorable experiences for all customers. Proven ability to handle high-pressure situations while maintaining service quality.
Overview
10
10
years of professional experience
Work History
CNA/PCA/CLERK
Auburn Community Hospital
Auburn
09.2024 - Current
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Monitored vital signs and reported changes to nursing staff.
- Updated patient records and ensured accuracy throughout the process.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
DSP
Unity House of Cayuga County
Auburn
04.2016 - 04.2024
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Provided direct care and support to individuals with developmental disabilities.
- Assisted clients with daily living activities and personal hygiene routines.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Monitored client behavior and reported changes to appropriate staff members.
- Ensured a safe environment by adhering to health and safety protocols.
- Followed care plan and directions to administer medications.
- Used approved crisis intervention techniques in emergency situations.
Education
High School Diploma -
Union Springs HS
Union Springs, NY06-1986
Skills
- Vital sign assessment
- Medical charting
- Clinical documentation
- Patient record keeping
- Infection control adherence
- Patient advocacy
- Multitasking and organization
- Time management
- Effective communication
- Attention to detail
Timeline
CNA/PCA/CLERK
Auburn Community Hospital
09.2024 - Current
DSP
Unity House of Cayuga County
04.2016 - 04.2024
High School Diploma -
Union Springs HS