Tina Lane
Sharps Chapel,TN
Summary
Dynamic Office Administrator with proven expertise in office administration and time management honed at Lifeway Church of God. Excelled in database entry and fostering customer engagement, reducing administrative errors significantly. Demonstrated leadership by training volunteers and orchestrating event planning. Skilled in both hard and soft skills, adept at enhancing office efficiency and productivity.
Overview
5
5
years of professional experience
Work History
Office Administrator
Lifeway Church of God
03.2023 - 11.2024
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Answered phones, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communication, registration, recordkeeping, and other administrative functions.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Created graphics for monthly newsletter
- Maintained the Usher, Benediction, and Cafe schedule
- Trained new volunteers
- Kept office supply closet organized and stocked.
- Updated weekly worship lineup and announcements
- Assisted in event planning
- Worked along side Pastors with meetings, ideas, and sharing God's word
- Lead quarterly meetings with Hospitality volunteers to share ideas and cafe menu for Wednesday Night Cafe
Administrative Assistant
CoreLife Healthcare and Weightloss
07.2021 - 09.2022
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Verified patient health insurance
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Worked as a team player
Front Desk and Call Center
Orthopaedic Associates of Southern Delaware
11.2019 - 09.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked in check in and check out
- Managed 9+ doctors and a Physician Assistant with their schedules by scheduling patient appointments.
- Answered phones at a call center for multiple doctors
- Greeted patients as they entered the office
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Medical Arts
Sussex Technical Adult Division
Georgetown06-2002
High School Diploma -
Woodbridge High School
Bridgeville06-1996
Skills
- Time management
- Office administration
- Database entry
- File organization
- Customer engagement
- Verbal communication
- Document management
- Mail handling
- Bookkeeping
- Telephone reception
- Document scanning
- Leadership and supervision
- Scheduling appointments
- Schedule and calendar management
Accomplishments
- Supervised a team of 6-8 volunteers under the Hospitality Ministry.
- I learned to delegate authority
- Learned to lead the Hospitality Ministry
- I have found that serving is a gift from Jesus
Timeline
Office Administrator
Lifeway Church of God
03.2023 - 11.2024
Administrative Assistant
CoreLife Healthcare and Weightloss
07.2021 - 09.2022
Front Desk and Call Center
Orthopaedic Associates of Southern Delaware
11.2019 - 09.2021
Medical Arts
Sussex Technical Adult Division
High School Diploma -
Woodbridge High School
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