Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina Langel

Denver,CO

Summary

Experienced with operational management, strategic planning, and team leadership. Utilizes comprehensive understanding of business processes to enhance efficiency and productivity. Track record of fostering collaborative environments and achieving organizational goals.

Overview

19
19
years of professional experience

Work History

Airbnb Host

Airbnb
11.2016 - Current
  • Ensure a clean and welcoming environment by conducting thorough inspections and addressing maintenance issues in a timely manner.
  • Resolve conflicts or miscommunications promptly and professionally, maintaining positive relationships with guests even in challenging situations.
  • Improve overall guest experience with thoughtful touches such as welcome baskets and personalized notes upon arrival.
  • Manage all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.
  • Accommodate last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
  • Enhance guest satisfaction by providing personalized recommendations for local attractions and dining options.
  • Developed a comprehensive house manual to provide clear instructions for guests during their stay.
  • Maintain high occupancy rates through effective marketing strategies on various online platforms.
  • Ensure compliance with all local regulations and laws pertaining to short-term rentals, including obtaining necessary permits and paying required taxes promptly.

Business Operations Manager

Gas Compressor Consultants
10.2015 - 05.2016
  • Reviewed company's strategic plans and developed departmental goals and standards to support vision.
  • Streamlined business processes by analyzing current procedures and implementing necessary improvements.
  • Increased overall efficiency by automating repetitive tasks and optimizing workflow.
  • Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
  • Oversaw financial management, ensuring accurate forecasting, budgeting, and reporting to support informed decisionmaking.
  • Ensured compliance with industry regulations by developing robust policiesprocedures.
  • Trained new hires, providing information, and insight into corporate policies and procedures.
  • Spearheaded change management initiatives to successfully integrate new processes or technologies into existing operations.
  • Established performance metrics to evaluate team effectiveness and identify opportunities for improvement.
  • Implemented cost-saving measures, reducing operational expenses without sacrificing quality or productivity.
  • Negotiated contracts with vendors, securing the best possible terms for the company''s needs and budget constraints.
  • Worked in tandem with peers to better understand business process and initiate improvements, helping company achieve goals.
  • Fostered a positive work environment that supported employee engagement and retention.
  • Streamlined inventory management processes to reduce waste and increase profitability.
  • Reduced operational costs with thorough analysis of expense reports and identification of areas for budget optimization.

Project Controls Specialist II

Halker Consulting
01.2013 - 10.2015
  • Championed continuous improvement initiatives within the organization to drive greater efficiency in project controls processes.
  • Conducted thorough variance analyses to identify areas of concern and implemented corrective actions promptly.
  • Established strong working relationships with stakeholders, fostering trust and facilitating smooth communication throughout the project lifecycle.
  • Optimized project schedules using advanced planning techniques, resulting in on-time or ahead-of-time delivery.
  • Strengthened controls to increase compliance with company, industry and regulatory standards.
  • Managed budgets meticulously, ensuring optimal utilization of funds without compromising on quality or scope deliverables.
  • Facilitated change management processes by effectively communicating the impacts of proposed changes on cost, schedule, scope, or quality to all relevant parties.
  • Supported contract negotiations by providing accurate financial data and insights into potential risks or opportunities.
  • Collaborated with cross-functional teams to develop tailored solutions that met clients'' unique requirements and expectations.
  • Ensured compliance with relevant regulatory requirements, industry standards, and organizational policies through diligent monitoring and documentation of project activities.
  • Streamlined communication channels among team members for better collaboration and timely decisionmaking.
  • Enhanced project performance through consistent monitoring, evaluation, and reporting of key performance indicators.
  • Improved project efficiency by implementing effective cost control measures and resource allocation.
  • Mentored junior team members in best practices for Project Control functions while fostering a culture of learning within the department.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.

Project & Document Controls Coordinator

Alliance Engineering
02.2008 - 01.2013
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Streamlined administrative processes, allowing for more efficient use of resources and better support for project teams.
  • Implemented digital filing system, drastically reducing retrieval times and improving document organization.
  • Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
  • Enhanced project tracking by developing comprehensive database, which allowed for real-time updates and adjustments.

Assitant Manager

Bare Escentuals Beauty
01.2006 - 02.2008
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.

Education

High School Diploma -

Metropolitan State University of Denver
Denver, CO
05-2007

Skills

  • Strong organization
  • Booking management
  • Effective problem solving
  • Exceptional communication
  • Property management
  • Interior design
  • Guest relations
  • Calendar scheduling
  • Maintenance coordination
  • Cleaning standards
  • Superb hospitality
  • Guest relations management

Timeline

Airbnb Host

Airbnb
11.2016 - Current

Business Operations Manager

Gas Compressor Consultants
10.2015 - 05.2016

Project Controls Specialist II

Halker Consulting
01.2013 - 10.2015

Project & Document Controls Coordinator

Alliance Engineering
02.2008 - 01.2013

Assitant Manager

Bare Escentuals Beauty
01.2006 - 02.2008

High School Diploma -

Metropolitan State University of Denver
Tina Langel