Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tina Lantrip

Tina Lantrip

Office Coordinator-Floater Outpatient Therapy
Scott,Arkansas

Summary

Proficient Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through 24 years of experience in office environments. History of improving processes and increasing team efficiency.

Overview

28
28
years of professional experience

Work History

Office Coordinator-Floater Outpatient Therapy

Baptist Health
Little Rock, AR
04.1998 - Current
  • Interacted with customers by phone or in-person to provide information.
  • Answered and managed incoming and outgoing calls while recording accurate information of calls
  • Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
  • Managed office activities by maintaining communication between clients, tracking records and filing all documents.
  • Oversaw technical, operational, clerical and customer service support activities.
  • Trained new employees on day to day operations of clinic
  • Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
  • Routed correspondence to facilitate timely communication between team members
  • Increased team productivity by reorganizing office supplies and protocols.
  • Exhibits effective interpersonal skills with visitors, staff & other departments.
  • Processes outpatient referrals, charges, reconciliation admission,schedules, coding, & insurance verification.

Cashier-merchandise Ordered

Baker Drug
North Little Rock, AR
06.1994 - 04.1998
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Completed inventory counts and ordered merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained cash drawer of $50.00 or more per shift.

Education

High School Diploma -

North Little Rock High School
North Little Rock, AR
05.1994

Skills

  • Quality Assurance
  • Complex Problem Solving
  • Handling Customer Complaints
  • Decision Making
  • Schedule Coordination
  • Root Cause Analysis
  • Diligent Follow Through
  • Multitasking and Prioritization
  • Attention to Detail
  • Adaptable and Resilient
  • Methodical and Organized
  • Documentation and Recordkeeping
  • Customer Service Management
  • Verbal and Written Communication
  • Honesty and Integrity
  • Friendly and Relatable
  • Epic

Timeline

Office Coordinator-Floater Outpatient Therapy

Baptist Health
04.1998 - Current

Cashier-merchandise Ordered

Baker Drug
06.1994 - 04.1998

High School Diploma -

North Little Rock High School

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Tina LantripOffice Coordinator-Floater Outpatient Therapy