Tina Larnerd
Huntingtown,MD
Summary
Efficient professional in medical administrative support, known for high productivity and ability to complete tasks swiftly. Specialized skills include patient scheduling, medical billing, and records management. Excel in communication, organization, and adaptability, ensuring seamless office operations and positive patient interactions.
Overview
9
9
years of professional experience
Work History
ED Registration Representative
Sentara Princess Anne Hospital
Virginia Beach, VA
02.2016 - 07.2018
- Greeted patients and visitors upon arrival to the ED registration desk.
- Obtained signature on consent forms prior to treatment or procedure being performed on a patient.
- Verified patient demographics, insurance, and other required information for accurate registration in the electronic medical record system.
- Processed payments from patients or guarantors for services rendered.
- Answered incoming calls, provided customer service support, and directed calls accordingly.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
Front Office Assistant
The Medical Center of Texas
Corpus Christi, TX
03.2013 - 01.2016
- Maintained front desk to provide positive first impression.
- Received and screened high volume of internal and external communications.
- Scheduled and confirmed appointments, optimizing office workflow and client satisfaction.
- Implemented office policies and procedures, ensuring compliance and efficiency.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Collected copays and account balance payments and updated account records.
Medical Office Manager
San Diego Center for Integrative Medicine
La Mesa, CA
04.2009 - 01.2013
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Coordinated logistics for internal and external staff meetings and conferences.
- Monitored inventory levels of supplies necessary for daily operations of the office.
- Pitched in to help with office tasks during busy periods and staff absences.
- Managed staff scheduling and set patient scheduling policy.
- Reviewed employee time sheets for accuracy before submitting them for payroll processing.
- Interviewed, hired and trained medical office teams and conducted performance reviews.
Education
Associate of Arts - Health Services Administration
Anne Arundel Community College
Arnold, MD05-1999
Skills
- Insurance verification
- Scheduling appointments
- Documentation accuracy
- Patient confidentiality
- Healthcare administration
- HIPAA compliance
Timeline
ED Registration Representative
Sentara Princess Anne Hospital
02.2016 - 07.2018
Front Office Assistant
The Medical Center of Texas
03.2013 - 01.2016
Medical Office Manager
San Diego Center for Integrative Medicine
04.2009 - 01.2013
Associate of Arts - Health Services Administration
Anne Arundel Community College
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