Tina Lauterbach
Brainard,NE
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Homeless Prevention Case Manager
Care Corps Lifehouse
07.2020 - Current
- Advocated for social and community service programs to increase awareness and funding.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Assessed community needs and identified resources for social and community service programs.
- Partnered with local organizations to expand access to social and community services.
- Collaborated with community members to develop and implement service initiatives.
- Participated in community events to promote services and engage with public.
- Implemented strategies to increase public awareness of social and community service programs.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Provided leadership, guidance and support to staff members.
- Developed and implemented training programs for staff.
- Monitored program performance and outcomes for successful delivery of services.
- Researched best practices and developed strategies to improve program outcomes.
Rapid Rehousing Case Manager
Central Nebraska Community Action Partnership
07.2018 - 07.2020
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
- Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Participated in community events to promote services and engage with public.
- Partnered with local organizations to expand access to social and community services.
- Assessed community needs and identified resources for social and community service programs.
- Researched best practices and developed strategies to improve program outcomes.
- Implemented strategies to increase public awareness of social and community service programs.
- Analyzed trends and data to inform decision-making and program development.
- Advocated for social and community service programs to increase awareness and funding.
Community Service Representative
Region V Services
03.2015 - 07.2018
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Advocated for clients for comprehensive service delivery and linkage to hospital, veterans' benefits opportunities and community agencies.
- Helped clients navigate social services system and access needed resources.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Coordinated with different service providers to meet clients' individual needs.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
- Tracked service activities and outcomes against outlined plans and goals.
- Kept case files updated, accurate and aligned with requirements.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Cultivated strong network of providers delivering necessary assistance to community.
- Cultivated strong network of providers delivering necessary assistance to community.
- Assisted clients with obtaining housing, employment and support resources.
- Managed cases of clients receiving social or community service support.
Education
No Degree - Basic Courses
Midland University
Fremont, NEBachelor of Science - Medical Social Work
University of Nebraska At Kearney
Kearney, NENo Degree - Medical Aid / EMT
SUNY At Albany
Brooklyn NY04.1992
High School Diploma -
Shelby - Rising City High School
Shelby, NE05.1988
Skills
- Conflict Resolution
- Program Development
- Empathy and Compassion
- Resource Coordination
- Crisis Intervention
- Goal Setting
- Decision Making
- Community Outreach
- Case Management
- Self-Motivation
- Client Advocacy
- Networking Abilities
- Policy Knowledge
- Time Management
- Computer Literacy
- Public Speaking
- Multicultural Sensitivity
- Organizational Skills
- Problem Solving
- Active Listening
- Team Collaboration
- Housing Navigation
- Written and Verbal Communication
- Client Needs Assessments
- Budget Administration
- Client Meetings
- Interviewing Skills
- Service Planning
Timeline
Homeless Prevention Case Manager
Care Corps Lifehouse
07.2020 - Current
Rapid Rehousing Case Manager
Central Nebraska Community Action Partnership
07.2018 - 07.2020
Community Service Representative
Region V Services
03.2015 - 07.2018
No Degree - Basic Courses
Midland University
Bachelor of Science - Medical Social Work
University of Nebraska At Kearney
No Degree - Medical Aid / EMT
SUNY At Albany
High School Diploma -
Shelby - Rising City High School
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