Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
Tina Leclercq

Tina Leclercq

Slidell,LA

Summary

Dynamic Propulsion Technician with over thirteen years of experience, recognized for assessing operational needs and implementing innovative solutions that enhance cost efficiency, boost revenues, and elevate customer satisfaction. Resourceful leader with a robust entrepreneurial background in aerospace, skilled in fostering high-performance teams and driving strategic planning initiatives. Renowned for exceptional troubleshooting and customer service abilities, consistently achieving zero work loss days through strict adherence to safety protocols. Committed to delivering excellence with a focus on training and team development, ensuring objectives are not only met but exceeded.

Overview

21
21
years of professional experience
2
2
Certification

Work History

Propulsion Technician

Lockheed Martin
03.2000 - 08.2014
  • Cleaning components, hardware or systems to meet a measured limit of contaminates, such as Particle Count and/or Non-Volatile Residue(NVR) requirements.
  • Worked on heaters, Propulsion systems and heat shields.
  • Was NASA certified in cable/harness, microscope, precision clean, torque to an inch pound.
  • Fluent in reading, following and evaluating engineering requirements.
  • Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction.
  • Provided onsite training.
  • Inputted information from engineers and inputted information and results into the company's system using Microsoft Office(word, excel, power points and outlook).
  • Executed and followed all engineering
  • Led a team in delivery of multiple projects requiring close cooperation among members to share information and develop solutions to meet broad array of deliverables.
  • Provided outstanding and quality services to new and long-standing customers by attending closely to concerns and developing solutions.
  • Monitored multiple databases to keep track of all company inventory In Precision Clean area.
  • Led a daily team of Propulsion Techs that engaged in delivering assistance to customer service department on a daily basis.
  • Successfully led key projects which resulted in a high success rate.
  • Wrote agendas and notes and sent out automatic notifications for upcoming meetings.
  • Liaised with internal departments to optimize productivity and efficiency.
  • Patched holes, sewed tears and ripped seams or darned defects using needles and thread or sewing machines.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Cleaned stains from fabric or garments using spray guns and cleaning fluid.
  • Managed maintenance activities, supervised staff, and inspected equipment.
  • Researched and implemented new technologies and equipment.
  • Sewed fringe, tassels and ruffles onto drapes and curtains and buttons and trimming onto garments.
  • Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.
  • Spread out articles or materials and examined for holes, tears and other defects.
  • Tested systems, noting issues and completing preventive maintenance.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Worked with diverse types of weather and ground conditions.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Checked, repaired and repacked survival equipment to meet specifications.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Stamped grommets into canvas using mallets and punches or eyelet machines.
  • Measured and hemmed curtains, garments, and canvas coverings to size using tape measures.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Oversaw various Precision Clean projects from conceptualization to completion.
  • Conducted analysis to address engineering which led to on date deliver.
  • Supported Precision Clean in operational improvements and resolution of problems to deliver top-notch customer service.
  • Documented updates to management on status of parts and test results.
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
  • Thought “out the box” solutions to conquer the goal in hand.
  • Fluent in operating all equipment on site in Precision Clean, thermal and on the floor working in Propulsion.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.

Phlebotomist

Workforce Medical Center
01.1994 - 01.1995
  • Skill and precise in performing venipunctures and capillary punctures; collecting, preparing and storing blood samples; and verifying medical records. High level accuracy and attention to detail.
  • Demonstrated knowledge of medical terminology, infection control procedures, quality assurance support and data entry retrieval.
  • Process excellent patient -relation skills - known for having a gentle touch and the ability to alleviate patients anxieties.

Education

Associate of Arts - Phlebotomy

Louisiana School of Technology
Baton Rouge, LA
08-1996

Associate of Science - Private Investigation

Stanford Career Institute
05-2017

Skills

  • Collaborative learning strategy
  • Team leadership
  • Quick learner
  • Client-focused
  • Effective verbal communication
  • Proficient in precision cleaning
  • Team collaboration
  • Proficient time management
  • Strong organizational skills
  • Process optimization
  • Project management
  • Results-oriented
  • Client engagement strategies
  • Report creation proficiency
  • Customer support
  • Clear communication
  • Process optimization
  • Proficient in problem resolution
  • Effective team leadership
  • Effective document organization

Certification

Many recognitions for work performed in aerospace that was given from customer satisfaction.

Interests

  • Electronics and Circuit Building
  • Documenting and sharing travel experiences
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Volunteer Travel
  • Horseback Riding
  • Offering time and support to shelters for the homeless, women, and animals
  • Participating in local clean-up initiatives
  • I like working with my hands and fixing things
  • Getting involved in local advocacy groups to promote positive change in the community
  • I like looking at the stars and learning about constellations
  • Volunteering
  • Watching Movies and TV Shows
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Baking
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Outdoor Recreation
  • Participating in cultural exchange programs and homestays
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Community Cleanup
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Gardening
  • DIY and Home Improvement
  • I enjoy helping others and giving back to the community
  • Music
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • I like trying new recipes and food trends
  • Passionate about balancing physical health with mental and emotional wellness
  • Genealogy
  • Adventure Travel
  • Volunteering at community kitchens and food-related charities
  • Fashion and Style
  • Yoga
  • Animal Care
  • Team Sports
  • Volunteering at local animal shelters and rescue organizations
  • Crafting and DIY Projects
  • Fundraising Events
  • Swimming
  • I enjoy cooking for friends and family gatherings
  • Volunteer Work
  • Enjoy creating and following travel blogs and vlogs
  • Animal Welfare Advocacy
  • Participate in local theater productions, enhancing my public speaking and teamwork skills
  • Wine Tasting
  • Interior Design
  • Drone Piloting
  • Artificial Intelligence (AI) and Machine Learning
  • Participating in fundraising events to support local charities, schools, or community projects
  • Road Trips
  • Homelessness Outreach
  • Personal Development and Self-Improvement

Timeline

Propulsion Technician

Lockheed Martin
03.2000 - 08.2014

Phlebotomist

Workforce Medical Center
01.1994 - 01.1995

Associate of Arts - Phlebotomy

Louisiana School of Technology

Associate of Science - Private Investigation

Stanford Career Institute