Tina Lillyblad

Customer service-oriented professional with healthcare and medical receptionist experience. Skilled in coordinating workflows and effectively communicating with co-workers, patients, and staff. Consistently adheres to policies, procedures, and guidelines to ensure high-quality outcomes. Demonstrates a commitment to maintaining patient privacy and confidentiality. Recognized for academic excellence with High Academic Honors, Dean's List, and Honor Roll achievements. Holds a certificate in HIPAA Essentials for Healthcare Professionals from Ultimate Medical Academy. Adept at problem-solving and decision-making, with the ability to assess situations and identify effective solutions. Highly organized and proficient in managing time and priorities in fast-paced, multitasking environments. Meticulous attention to detail for accurate and compliant documentation. Proficient in Microsoft Office Applications, including Word and Excel (typing speed: 33 WPM). Diligent [Desired Position] with a strong background in managing medical office operations and coordinating patient care. Successfully contributed to patient scheduling, medical record maintenance, and insurance processing. Proven ability to handle confidential information with discretion while streamlining administrative tasks efficiently.

• Ultimate Medical Academy, Diploma – Medical Administrative Assistant, 05/2024
• MyCNAJobs, Certificate – National Caregiver

• Medical Administrative Assistant
• Medical Terminology
• Medical Transcription
• Patient Processing
• Patient Registration
• Medical Records Management
• Medical Billing Knowledge
• Third Party Billing
• Medicare
• Medicaid
• HMO
• PPO
• Basic Coding Skills for ICD-10 & CPT
• Insurance Verification
• Anatomy & Physiology
• CMS 1500 Claim Form
• Billing Cycle
• Claims Appeal Process