Tina Little
Mount Gilead,OH
Summary
Parts management professional prepared to bring high level of expertise to role. Proven skills in inventory control and order fulfillment, ensuring seamless operations. Dependable team player committed to achieving results and adapting to dynamic environments. Strong technical knowledge and detail-oriented approach valued by employers.
Professional Parts Specialist prepared to excel in managing inventory, sourcing components, and ensuring efficient parts distribution. Strong focus on team collaboration and achieving tangible results, with adaptability to meet changing needs. Reliable in maintaining quality standards and fostering productive work environments. Skilled in inventory management, vendor relations, and technical support.
Overview
27
27
years of professional experience
Work History
Parts Specialist
Mountain Oaks Enterprises LLC
08.2024 - Current
- Issued parts to technicians to complete customers' repairs.
- Served customers by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Tracked parts use and charged items to customer accounts for billing.
- Processed returns and exchanges promptly, while adhering to company policies.
- Received and restocked product, keeping shelves full and ready to restock service technicians' trucks.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Ordered parts from various distributors to fulfill demands.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
Tapping Associate
Ohashi Technia USA Mfg., Inc.
04.1998 - 07.2024
- Implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships facilitating effective communication across departments and teams.
- Analyzed data to identify trends and anticipate customer needs.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
- Optimized inventory management to reduce overhead costs, employing advanced forecasting techniques.
Education
Associate Degree in Accounting - Accounting
Marion Technical College
Marion, OH06-1997
Skills
- Warehouse operations
- Returns processing
- Cost reduction strategies
- Ordering parts
- Inventory auditing
- Inventory management
- Replacement parts identification
- Attention to detail
- Multitasking
- Reliability
Timeline
Parts Specialist
Mountain Oaks Enterprises LLC
08.2024 - Current
Tapping Associate
Ohashi Technia USA Mfg., Inc.
04.1998 - 07.2024
Associate Degree in Accounting - Accounting
Marion Technical College
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