Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.
Overview
16
16
years of professional experience
Work History
CNA
Cape Fear Valley Medical Center
05.2018 - 01.2024
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Home Health CNA
Precious Angels Home Care
07.2014 - 05.2018
Improved patient satisfaction by actively listening and addressing concerns or requests promptly.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Performed light housekeeping tasks to maintain a clean, safe, and comfortable environment for patients at home.
Ensured timely medication administration for improved patient health outcomes.
Provided transportation assistance to doctor appointments or therapy sessions as needed for continued patient care outside the home setting.
Provided mobility support, helping patients move safely around their homes and reducing the risk of falls or injuries.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
CNA
Carolina Rehabilitation Center Of Cumberland
07.2008 - 07.2014
Assisted patients with daily living activities, promoting independence and dignity.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Educated patients and family members on best home care practices for healing and recovery.
Helped patients complete range of motion exercises to prevent loss of function during care.
Education
Certified Nurse Aide 1 - CNA 1 Course
Competency Evaluator
New Bern, NC
06.2004
High School Diploma -
Hoke County High School
Raeford, NC
06.2002
Skills
Customer service expertise
Fitness Knowledge
Cleaning procedures
Nutrition counseling
Scheduling appointments
CPR Certified
Teamwork and Collaboration
Strong Work Ethic
Time Management
Data Entry
Safety Monitoring
Timeline
CNA
Cape Fear Valley Medical Center
05.2018 - 01.2024
Home Health CNA
Precious Angels Home Care
07.2014 - 05.2018
CNA
Carolina Rehabilitation Center Of Cumberland
07.2008 - 07.2014
Certified Nurse Aide 1 - CNA 1 Course
Competency Evaluator
High School Diploma -
Hoke County High School
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