Tina Lloyd
Milwaukee,WI
Overview
23
23
years of professional experience
1
1
Certification
Work History
Medical Secretary
Madison Medical Affiliates
10.2000 - 03.2024
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
Education
High School Diploma -
MATC
Milwaukee, WI06.1988
Skills
- Strong organizational skills
- Telephone Customer Support
- Professional telephone etiquette
- Appointment Coordination Abilities
- Critical thinking abilities
- Detail-oriented approach
- Interpersonal relationship building
- Provider Relations
- Adaptable to change
- Administrative support experience
- Conflict resolution techniques
- Critical Thinking
- Adaptable and Flexible
Certification
Clinical Assistant
- CMAA - Certified Medical Administrative Assistant
Timeline
Medical Secretary
Madison Medical Affiliates
10.2000 - 03.2024
High School Diploma -
MATC
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