Tina Loges
Ridgeway
Summary
Dynamic operations leader with a proven track record at Cardinal Logistics Management Corporation/Ryder, enhancing operational efficiency and employee productivity through expert logistics oversight and staff training. Excelled in fostering customer relations and implementing safety standards, Skilled in operations management and human resources, demonstrating exceptional documentation and record-keeping abilities.
Outgoing Operations Supervisor with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Operations Supervisor and Safety Trainer
Cardinal Logistics Management Corporation/Ryder
05.2011 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Increased production output by optimizing equipment usage and scheduling preventive maintenance programs.
- Developed and implemented training program for new hires, accelerating their time to full productivity.
- Organized regular safety committee meetings to discuss ongoing initiatives, address employee concerns.
- Provided new-employee health and safety orientations and developed materials for presentations.
- Investigated incidents, determining root causes and implementing corrective actions.
Office Assistant/Backhaul Coordinator
Triangle Transportation/Unique Express
09.2001 - 02.2011
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Maintained detailed records of all backhaul transactions, providing valuable data for analysis and decision-making purposes.
- Ensured timely deliveries by closely tracking shipments and promptly addressing any delays or issues.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
- Utilized office management software to record and track customer information.
- Purchased and maintained office supplies.
Food and Beverage Assistant Manager
University Club and Golf Course
04.1996 - 07.2001
- Managed inventory levels for optimal stock availability, reducing waste and cost overruns.
- Coordinated large-scale events such as weddings and corporate gatherings, ensuring flawless execution from planning to completion.
- Established positive rapport with guests through exceptional communication skills and personalized service offerings.
- Maintained highest standards for beverage quality and service.
- Developed unique events and special promotions to drive sales.
Front of the House Manager
Fatz Cafe
01.1990 - 03.1995
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
- Planned special events such as parties or family gatherings with attention to detail and organization.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Laborer Operator
Mack Truck
08.1987 - 06.1989
- Used variety of hand and power tools to complete tasks.
- Inspected tools and equipment to maintain safety and efficiency.
- Inspect and install missing parts to incomplete Tractor to move into drive testing.
- Repair or replace defective parts.
Education
High School Diploma -
Colerain Vocational
Cincinnati, OH06-1980
Skills
- Operations management
- Documentation and recordkeeping
- Report preparation
- Payroll and budgeting
- New hire orientation
- Staff supervision
- Customer relations
- Logistics oversight
- Human resources
- Microsoft office
- Staff training
Certification
- NASTC Safety Training Certificate 2004
- Worklete Training Certificate 2017
- Smith System Certified Trainer 2022
- Compliance Safety Accountability Trainer 2011
- Lytx Coaching Trainer 2018
Timeline
Operations Supervisor and Safety Trainer
Cardinal Logistics Management Corporation/Ryder
05.2011 - Current
Office Assistant/Backhaul Coordinator
Triangle Transportation/Unique Express
09.2001 - 02.2011
Food and Beverage Assistant Manager
University Club and Golf Course
04.1996 - 07.2001
Front of the House Manager
Fatz Cafe
01.1990 - 03.1995
Laborer Operator
Mack Truck
08.1987 - 06.1989
- NASTC Safety Training Certificate 2004
- Worklete Training Certificate 2017
- Smith System Certified Trainer 2022
- Compliance Safety Accountability Trainer 2011
- Lytx Coaching Trainer 2018
High School Diploma -
Colerain Vocational
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