Tina Lopez

• Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
• Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
• Enhanced customer satisfaction by providing efficient and friendly food service.
• Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
• Enhanced customer satisfaction by providing efficient service with a friendly demeanor.
• Exceeded expectations in both speed and accuracy when assembling orders, reducing wait times for customers during busy periods.
• Collaborated with team members to consistently meet or exceed daily performance goals, resulting in improved customer experiences.
• Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
• Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
• Maintained open communication with management regarding any issues or concerns that arose throughout shifts for quick resolution where necessary.
• Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.

• Trained new dairy clerks on rotation systems, product management and customer service.
• Supported store reputation for quality by adhering to strict food safety guidelines during daily operations.
• Stayed current with present, seasonal and special promotions.
• Restocked cases with new merchandise and removed expired items for proper disposal.
• Delegated tasks and gave direction to team of 3 employees within dairy department.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

At the time i stayed home with my bonus children.

Made sure Isaiah stayed on track with online schooling while

keeping the girls busy so they would not disturb schooling.

• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Used the time I had with the kids create an environment that was safe and un-judgemental.
• Created a bond with all the children that was positive and easy going, easing the everyday stresses of constant uncertainty with birth mother.
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• Answered product questions and assisted customers in selection and checkout.
• Boosted store sales through effective merchandising and strategic product placement.
• Assisted customers in locating desired products while providing knowledgeable recommendations based on individual needs.
• Monitored staff scheduling to ensure optimal coverage during peak hours while adhering to labor cost guidelines set forth by corporate policies.
• Coordinated with vendors for timely delivery of merchandise orders while maintaining strong working relationships for future business dealings.
• Oversaw daily cash handling procedures, ensuring accuracy in transactions and minimizing loss prevention risks.
• Resolved escalated customer complaints with professionalism and empathy, ultimately preserving brand reputation and loyalty among patrons.
• Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
• Streamlined inventory management processes, resulting in improved efficiency and reduced stock discrepancies.
• Reduced employee turnover by fostering a positive work atmosphere and offering competitive compensation packages.
• Ensured compliance with local, state, and federal regulations to maintain a safe working environment and protect the company from potential legal liabilities.
• Conducted inventory analysis to determine optimal stock levels.
• Reviewed store sale numbers, cost of inventory, operational expenses and inventory losses.
• Trained and oriented associates to maximize team performance.
• Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.
• Monitored cashiers' work and balanced registers to maintain strong financial controls.
• Researched issues to obtain appropriate answers to customer inquiries.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Examined incoming inventory, merchandised shelves and prevented shrinkage.
• Promoted business' development by building and maintaining relationships with new cliental
• Contacted customers when special orders came in.
• Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
• Trained newly hired sales team in upselling techniques.
• Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.