TINA LOPEZ
West Valley City,US
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads
Safety-minded Picker with experience working in busy warehouse environments. Unafraid of hard work, hot or cold conditions or heavy lifting. Punctual and responsible with great quality control and order review skills.
Overview
10
10
years of professional experience
Work History
Online Grocery Shopper
Walmart
05.2024 - 05.2025
- Greeted customers and provided excellent customer service
- Provided detailed product information to customers
- Assisted in selecting items according to customer preferences
- Maintained accurate records of orders, returns, exchanges and payments
- Analyzed consumer feedback data to understand customer needs better
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver
- Greeted customers and answered product or service questions
- Completed pickup and shopping orders for customers within local area
Back Room Stocker
Foot Locker
10.2024 - 01.2025
- Packed and unpacked items, checking breakables before stocking on shelves.
- Ensured safety procedures were followed to prevent injury or damage to goods.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Utilized handheld devices for tracking merchandise and updating inventory data.
Sales Associates
Liquor Store
10.2023 - 05.2024
- Greeted customers and provided exceptional customer service
- Assisted customers with product selection, sizing and styling
- Provided accurate information about products, prices and services
- Received and processed incoming shipments of merchandise
- Stocked shelves with newly arrived products
- Inspected stock for damage or defects and reported issues to management
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Merchandise Processor
Backcountry
05.2020 - 03.2024
- Inspected incoming merchandise for quality and quantity accuracy
- Sorted, labeled, and organized products in the warehouse
- Packaged items for shipping according to customer requirements
- Unpacked and processed returns from customers
- Performed daily cycle counts to ensure inventory accuracy
- Assisted in the development and implementation of training programs for new employees
- Generated reports to track performance metrics of team members
- Created training materials for new hires on the company's procedures and policies
Education
High School Diploma -
Bidwell High School
Antioch,CA06.2018
Skills
- Inventory Control
- Cash Register Operation
- Stocking and Receiving
- Expert
- Experienced
- Inventory management
- Problem solving
- Communication skills
- Loading and unloading
- Team leadership
- Employee training
- Forklift training
Timeline
Back Room Stocker
Foot Locker
10.2024 - 01.2025
Online Grocery Shopper
Walmart
05.2024 - 05.2025
Sales Associates
Liquor Store
10.2023 - 05.2024
Merchandise Processor
Backcountry
05.2020 - 03.2024
High School Diploma -
Bidwell High School