Results-driven Master Data Management professional with a commitment to data quality and operational efficiency. Proven track record in enhancing workflows and ensuring accuracy in ERP systems.
Overview
22
22
years of professional experience
Work History
Manager, Master Data Management
Young Living
07.2019 - Current
Oversee all item and bill of material (BOM) creation projects utilizing Workfront project management system.
Maintain Workfront, tasks, templates and dashboards
Manage the construction of manufacturing bills of materials and routings in JDE and Blue Steel, ensuring accuracy and compliance with HQMS standards.
Complete hundreds of JDE reviews monthly to ensure that items and BOM data is set up correctly.
Established data accuracy metrics to ensure first-time data entry consistently meets established departmental standards of 95%.
Manage and streamlined product data request (PDR) workflows to enhance responsiveness to stakeholder needs.
Manage BSI pricing requests, ensuring timely updates during after-hours and weekends to meet operational needs.
Developed training and reference information using OneNote programs for staff, improving team performance and productivity.
Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Coordinated with IT department to upgrade BSI Pricing from the BOT to uploading directly in BSI, saving the MDM team up to 20 minutes per request.
Customer Service Support Manager
Henkel Detergents
01.2004 - 06.2019
Established best practices for service management ensuring compliance with industry standards.
Collaborated cross-functionally to gather requirements for SAP system enhancements, ensuring alignment with business needs.
Processed and verified customer orders for accuracy and timeliness.
Coordinated with shipping and production departments to ensure prompt order fulfillment.
Managed master data governance processes to ensure data integrity and compliance across systems.
Collaborated with cross-functional teams to streamline data entry procedures, improving efficiency.
Managed customer data integrity across multiple platforms to ensure accuracy and compliance.
Education
High School Diploma -
Valley High School
Sandy, UT
05.1989
Skills
Effective data management and analytical skills
Commitment to maintaining data quality
Expertise in ERP systems, particularly JD Edwards
Proficient in Blue Steel and HQMS
Coordinating various projects simultaneously
Proficient in both written and verbal communication
<ul>
<li>Currently working with Himalaya Wellness Company as a commercial officer NMT.</li>
<li>Handling the order processing of modern trade, CNC business in South.</li>
<li>Coordinate with ASM, KAM, and ZLC for proper rate, GST, and scheme updating of material in the system, and update the new EAN/SKU in the buyer master.</li>
<li>Coordinating with buyers for various amendments in the PO through mail, portal, and telephone.</li>
<li>Maintaining and updating the various master files for smooth and error-free work.</li>
<li>Guide and train the subordinates for proper workflow.</li>
<li>Update various chain masters, and provide them to the customer for updates in their system to avoid mismatches in POs.</li>
<li>Coordinated with vendors to ensure timely delivery of products.</li>
<li>Supported sales teams with product information and training resources.</li>
<li>Coordinated activities across different departments to meet deadlines efficiently.</li>
<li>Generate and analyze reports as per the KAM's requirements.</li>
<li>Analyzing the Fill Report to minimize the mistakes and plan for the same.</li>
<li>Analyze the SRN report to understand issues, and take corrective actions to minimize the sales loss. Also, provide the remarks to senior management for further SRN approvals.</li>
<li>Coordinating with depots for physical stock status, smooth flow of order processing as per the dispatch schedules, and resolving the queries regarding the same.</li>
<li>Resolving the queries of the sales team related to the order processing.</li>
<li><br></li>
<li>Resolved any disputes between customers and suppliers in an efficient manner.</li>
<li>Analyzed data to identify areas where cost savings could be made within the supply chain process.</li>
<li>Maintained positive working relationship with fellow staff and management.</li>
<li>Identified needs of customers promptly and efficiently.</li>
</ul> at HIMALAYA WELLNESS COMPANY<ul>
<li>Currently working with Himalaya Wellness Company as a commercial officer NMT.</li>
<li>Handling the order processing of modern trade, CNC business in South.</li>
<li>Coordinate with ASM, KAM, and ZLC for proper rate, GST, and scheme updating of material in the system, and update the new EAN/SKU in the buyer master.</li>
<li>Coordinating with buyers for various amendments in the PO through mail, portal, and telephone.</li>
<li>Maintaining and updating the various master files for smooth and error-free work.</li>
<li>Guide and train the subordinates for proper workflow.</li>
<li>Update various chain masters, and provide them to the customer for updates in their system to avoid mismatches in POs.</li>
<li>Coordinated with vendors to ensure timely delivery of products.</li>
<li>Supported sales teams with product information and training resources.</li>
<li>Coordinated activities across different departments to meet deadlines efficiently.</li>
<li>Generate and analyze reports as per the KAM's requirements.</li>
<li>Analyzing the Fill Report to minimize the mistakes and plan for the same.</li>
<li>Analyze the SRN report to understand issues, and take corrective actions to minimize the sales loss. Also, provide the remarks to senior management for further SRN approvals.</li>
<li>Coordinating with depots for physical stock status, smooth flow of order processing as per the dispatch schedules, and resolving the queries regarding the same.</li>
<li>Resolving the queries of the sales team related to the order processing.</li>
<li><br></li>
<li>Resolved any disputes between customers and suppliers in an efficient manner.</li>
<li>Analyzed data to identify areas where cost savings could be made within the supply chain process.</li>
<li>Maintained positive working relationship with fellow staff and management.</li>
<li>Identified needs of customers promptly and efficiently.</li>
</ul> at HIMALAYA WELLNESS COMPANY
Data Governance Analyst - Master Data Management at LKQ India Private LimitedData Governance Analyst - Master Data Management at LKQ India Private Limited