Summary
Overview
Work History
Education
Skills
Timeline
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Tina Lowman

West Jordan,UT

Summary

Results-driven Master Data Management professional with a commitment to data quality and operational efficiency. Proven track record in enhancing workflows and ensuring accuracy in ERP systems.

Overview

22
22
years of professional experience

Work History

Manager, Master Data Management

Young Living
07.2019 - Current
  • Oversee all item and bill of material (BOM) creation projects utilizing Workfront project management system.
  • Maintain Workfront, tasks, templates and dashboards
  • Manage the construction of manufacturing bills of materials and routings in JDE and Blue Steel, ensuring accuracy and compliance with HQMS standards.
  • Complete hundreds of JDE reviews monthly to ensure that items and BOM data is set up correctly.
  • Established data accuracy metrics to ensure first-time data entry consistently meets established departmental standards of 95%.
  • Manage and streamlined product data request (PDR) workflows to enhance responsiveness to stakeholder needs.
  • Manage BSI pricing requests, ensuring timely updates during after-hours and weekends to meet operational needs.
  • Developed training and reference information using OneNote programs for staff, improving team performance and productivity.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Coordinated with IT department to upgrade BSI Pricing from the BOT to uploading directly in BSI, saving the MDM team up to 20 minutes per request.

Customer Service Support Manager

Henkel Detergents
01.2004 - 06.2019
  • Established best practices for service management ensuring compliance with industry standards.
  • Collaborated cross-functionally to gather requirements for SAP system enhancements, ensuring alignment with business needs.
  • Processed and verified customer orders for accuracy and timeliness.
  • Coordinated with shipping and production departments to ensure prompt order fulfillment.
  • Managed master data governance processes to ensure data integrity and compliance across systems.
  • Collaborated with cross-functional teams to streamline data entry procedures, improving efficiency.
  • Managed customer data integrity across multiple platforms to ensure accuracy and compliance.

Education

High School Diploma -

Valley High School
Sandy, UT
05.1989

Skills

  • Effective data management and analytical skills
  • Commitment to maintaining data quality
  • Expertise in ERP systems, particularly JD Edwards
  • Proficient in Blue Steel and HQMS
  • Coordinating various projects simultaneously
  • Proficient in both written and verbal communication
  • Collaborative problem-solving expertise
  • Time management expertise

Timeline

Manager, Master Data Management

Young Living
07.2019 - Current

Customer Service Support Manager

Henkel Detergents
01.2004 - 06.2019

High School Diploma -

Valley High School
Tina Lowman