Tina LYNCH
Patient Access Scheduling Coordinator
Morehead City,NC
Summary
Spirted Scheduling Coordinator versed in planning and coordinating workflow. Supervises schedules and projects for timely completion. Excellent interpersonal, leadership, communication and organizational skills.
Overview
17
17
years of professional experience
Work History
Scheduling Coordinator
Carteret Healthcare Coleman Radiation
Morehead City, NC
08.2015 - Current
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
- Set up [Type] appointments with customers.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Developed and implemented scheduling policies.
- Scheduled procedures, surgeries and doctor appointments for average of [Number] patients per daily.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Processed and approved all scheduling changes to executive calendars by using [Technology].
- Input data in [Software] to create updated status reports for quick reference of project progress and deadlines.
- Prearranged equipment for production to keep tasks and workers on schedule.
- Requisitioned materials to restock inventory and obtain goods for [Product or Service] production.
- Coordinated materials supply with vendors to maintain efficient operations and meet schedule deadlines.
- scanned in medical records
Mammogram Assistant
Physicians East
Greenville,, NC
02.2013 - 08.2015
- Greeted guests in with friendliness and professionalism.
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Managed and completed paperwork and overall office administration operations.
- Attended to office operations and required paperwork.
- Kept team efficient and on-task by maintaining well-stocked and organized supplies.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
- Worked closely with coworkers to strategically plan for company growth.
- Gathered and prepared information for Physicians for weekly tumorboards.
Medical Transcriptionist
Lenoir Memorial Hospital
Kinston , NC
01.2002 - 01.2010
- Transcribed sensitive documents with complete confidentiality.
- Recorded information using word processing, dictation and transcription software and equipment.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Transcribed and edited physician reports from dictation using [Software].
- Worked cohesively with physicians and other clinical staff to complete transcriptions.
- Corrected grammar, spelling and syntax mistakes in medical records.
- Demonstrated excellent skills to understand diverse accents and dialects.
- Maintained security and privacy of records to protect patients and providers.
- Maintained [Number]% accuracy rate for spelling and content.
- Applied medical terminology related to provider-specific treatments and techniques.
- Translated medical jargon into correct terminology.
- Referred to variety of medical sources to prevent mistakes in medical terms.
- Accurately documented medical dictation to record patient care records.
- Used [Software] and [Software] to input information into computerized patient record system.
- Reviewed documentation for compliance with requirements and accuracy of information.
- Maintained compliance with legal and medical requirements, internal protocols and oversight committee standards.
- Reviewed patient charts for accuracy, correcting grammar and syntax errors before submission to clinic.
- Edited drafts created from speech recognition software.
Education
No Degree -
Lenoir Community College
Kinston, NCSkills
- Statistical Analysis
- Project Scheduling
- Staff Training
- Process Improvement
- Critical Thinking
- Telephone Etiquette
- Office Management
- Customer Relationship Management
- Patient Registration
- Schedule Management
- Data Entry
- Office Supplies and Inventory
- Effective Multitasking
- Daily Timekeeping
- Information Management
- Quality Assurance
- Customer Support
- Medical Terminology
- Confidentiality Requirements
- Interpersonal Relationships
- Teamwork and Collaboration
- Patient Scheduling
- Reminder Calls
- Attention to Detail
- Insurance Verification
- Hematology Oncology
- Information Updates
- Impression Taking
- Friendly and Relatable
- Phone Inquiries
- Demographics Information
- Information Security
- Patient Admission
- Call Transfers
Timeline
Scheduling Coordinator
Carteret Healthcare Coleman Radiation
08.2015 - Current
Mammogram Assistant
Physicians East
02.2013 - 08.2015
Medical Transcriptionist
Lenoir Memorial Hospital
01.2002 - 01.2010
No Degree -
Lenoir Community College
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