Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tina MacDonagh

Taylor,Michigan

Summary

Capital Sales Manager at Hydrafacial with five Presidents Club designations. Proven expertise in relationship management and sales closing strategies, leading to innovative marketing initiatives that increased market share. Recognized for exceptional performance in client consultations and driving business growth through strategic insights.

Overview

17
17
years of professional experience

Work History

Capital Sales Manager

Hydrafacial
Troy, Michigan
02.2014 - 07.2024
  • Recognized as Rookie of the Year in 2014 for outstanding performance.
  • Achieved Platinum Award for Exemplary Sales in 2015 and 2016.
  • Secured five-time Presidents Club Winner designation for exceptional sales achievements.
  • Developed and executed innovative sales strategies to enhance market share.
  • Established and nurtured relationships with key clients to strengthen customer loyalty.
  • Analyzed customer data to uncover trends and identify growth opportunities.
  • Collaborated with marketing team to design targeted promotional materials.
  • Trained and mentored junior sales staff to ensure professional development.

Clinic Manager

American Laser
Troy, MI
12.2009 - 06.2013
  • Increased sales of injectable filler by 283% within three months in my position
  • Hired and trained 7 out of 10 of the Michigan Clinic Managers
  • Increased VIP referral business by 87% in my location
  • Coordinated with external vendors and suppliers to procure needed equipment or supplies at competitive prices.
  • Developed policies and procedures for the clinic to ensure quality service delivery.
  • Resolved customer complaints in a timely manner by following up on issues and taking corrective action when necessary.
  • Monitored clinic activities, such as billing, coding, and medical records maintenance.
  • Maintained effective communication with patients regarding their treatments, medications, follow-up visits.
  • Performed regular audits of patient charts to ensure accuracy of information recorded in medical records system.
  • Collaborated with physicians and other staff members to improve clinical processes and patient outcomes.
  • Managed daily operations of the clinic, including scheduling appointments and assigning staff.
  • Oversaw recruitment of new personnel for the clinic, conducting interviews and making hiring decisions.
  • Assisted in developing marketing campaigns aimed at increasing awareness about available services offered by the clinic.
  • Ensured compliance with regulatory requirements related to health insurance plans, HIPAA regulations.
  • Maintained strict confidentiality of all patient records in accordance with HIPAA regulations.
  • Ensured that patient care standards were met by providing training and guidance to healthcare professionals.
  • Provided oversight of financial management of the clinic, including budgeting and forecasting.

Business Manager, Michigan Region

Bare Escentuals
Troy, MI
05.2007 - 12.2009
  • Hired and trained staff with no previous sales experience to become the top producing account within the Mid West region within 4 months of opening in Michigan
  • Accomplished brand recognition in a state that had no current retail development
  • Monitored inventory levels of supplies needed for daily operations and ordered additional items when necessary.
  • Provided training sessions for employees on new software systems used in business operations.
  • Reviewed existing contracts with vendors and suppliers to ensure compliance with company standards.
  • Designed strategies for improving the quality of services provided by the organization.
  • Ensured compliance with industry regulations and company policies.
  • Developed marketing plans for new products or services offered by the company.
  • Developed and implemented policies and procedures to improve operational efficiency.
  • Conducted research on current industry trends to identify potential areas for improvement in business operations.
  • Implemented safety protocols throughout the workplace to protect employees from harm.
  • Assessed employee performance evaluations and recommended changes or improvements as needed.
  • Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
  • Researched competitive landscape in order to develop strategic plans that would provide a competitive advantage over competitors.
  • Implemented process improvements to streamline operations and reduce costs.
  • Analyzed customer feedback data to generate reports on customer satisfaction levels.
  • Analyzed market trends and identified new business opportunities.

Education

Mt. Hood Community College
Portland, OR

Columbia High School
Portland, OR

Skills

  • Relationship management
  • Business consulting
  • Sales closing strategies
  • Client consultations
  • Marketing strategies
  • Technology purchasing advice
  • Consultation effectiveness
  • Treatment knowledge

References

References available upon request.

Timeline

Capital Sales Manager

Hydrafacial
02.2014 - 07.2024

Clinic Manager

American Laser
12.2009 - 06.2013

Business Manager, Michigan Region

Bare Escentuals
05.2007 - 12.2009

Mt. Hood Community College

Columbia High School

Similar Profiles

CREATE PROFILE