Tina Maskaly
Fargo,ND
Summary
Self-motivated industry expert with 10+ years experience in consumer spending account administration. A hard worker with high emotional intelligence and a problem-solving mindset. Proven leadership and analytical skills, organizational and customer relations, with a history of helping implement successful process improvements to a team and leading changes by example within a fast paced dynamic environment.
Overview
10
10
years of professional experience
Work History
Senior Support Lead, Integration Analyst
WEX Health
10.2014 - Current
- Exceptional written and verbal communication skills.
- Assist with process and procedure change management to facilitate smooth transitions and adoption across different teams.
- Analyst team operational and technical support including workload distribution through a high volume ticket management system.
- Demonstrated proficiency in Google, PowerPoint, Gmail and other tools for content creation and communication.
- Efficiently manage various content and training development projects, ensuring timely delivery and adherence to quality standards.
- Demonstrated achievement in developing, writing, and editing diverse content to support the efficiency and effectiveness of internal operations and external relationships.
- Continuously review, update and refine existing content to ensure they remain relevant and accurate.
- Data analysis and quality assurance in reviewing post-production file related processing issues.
Education
Master Of Business Administration -
University of Mary
Bismarck, ND08.2012
Bachelor Of Science - Mass Communications
Minnesota State University - Moorhead
Moorhead, MN12.2004
Skills
- Organization
- Self-Management
- Customer Service
- Project Management
- Data Analysis & Connectivity
Accomplishments
2018 Graduate of the North Dakota Women's Business Center Leadership Program
Timeline
Senior Support Lead, Integration Analyst
WEX Health
10.2014 - Current
Master Of Business Administration -
University of Mary
Bachelor Of Science - Mass Communications
Minnesota State University - Moorhead
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