Tina Matthews

• Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
• Ensured timely payments from clients through effective communication and proactive followups.
• Posted customer payments by recording cash, checks, and credit card transactions.
• Verified discrepancies and resolved clients' billing issues
• Implemented new collection strategies that led to the recovery of lost revenue.
• Prepared bills receivable, invoices, and bank deposits.
• Provided exceptional customer service by addressing client inquiries promptly and professionally.
• Processed incoming payments in accordance with established financial policies.
• Completed daily process adjustments to maintain accuracy.
• Reduced outstanding account balances through diligent follow-up on past due invoices.
• Reconciled daily AR ledger and verified proper posting.
• Managed a team of accounts receivable specialists, providing guidance and support for optimal performance.
• Negotiated payment terms with clients to facilitate mutually beneficial agreements while maintaining company profitability goals.
• Collaborated with cross-functional teams to resolve billing disputes, increasing customer satisfaction levels.
• Enhanced cash flow by implementing efficient accounts receivable processes and procedures.
• Created monthly reports detailing accounts receivable performance metrics for senior management review.
• Updated aging reports based on daily audits.
• Streamlined invoicing and payment systems, resulting in improved cash management.
• Spearheaded process improvements that resulted in increased accuracy of billing information and reduced discrepancies.
• Led team of accounts receivable specialists, ensuring high levels of motivation and performance through effective leadership.
• Fostered strong relationships with clients to ensure timely payments by providing exceptional service and communication.
• Streamlined communication channels with clients, enhancing clarity and frequency of invoicing and payment reminders.
• Enhanced team productivity with regular training sessions on best practices in accounts receivable management.
• Maintained accurate financial records, ensuring compliance with regulatory standards by conducting thorough audits.
• Boosted customer satisfaction, resolving disputes and queries in timely and efficient manner.
• Achieved remarkable reduction in bad debt write-offs through stringent credit risk assessments.
• Optimized payment collection methods, introducing flexible payment options for clients.
• Negotiated with delinquent accounts, successfully recovering significant amounts of outstanding revenue.
• Improved cash flow by aggressively following up on overdue accounts and negotiating payment plans.
• Supported financial director with special projects and additional job duties.
• Analyzed aging reports and provided recommendations for improving collections efforts.
• Checked insurance eligibility by making appropriate phone calls and conducting research on services rendered.
• Executed billing tasks and recorded information in company databases.
• Identified, researched, and resolved billing variances to maintain system accuracy and currency.
• Conducted regular audits of billing records, identifying issues and implementing corrective actions.
• Followed up with appropriate parties to obtain prompt payments.
• Reduced billing errors by implementing strict policies and systematic procedures.
• Enhanced team productivity by providing training on new billing software and processes.
• Managed a high volume of invoices, prioritizing workload to meet deadlines and maintain cash flow.
• Generated detailed financial reports for management review, highlighting trends and potential areas for improvement.
• Collaborated with other departments for accurate invoicing and prompt resolution of discrepancies.
• Worked with multiple departments to check proper billing information.
• Maintained accurate records of customer payments.
• Verified accuracy of accounts payable payments, resulting in [Number]% reduction in payment errors and check reissues.
• Used data entry skills to accurately document and input statements.
• Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
• Monitored outstanding invoices and performed collections duties.
• Processed payment via telephone and in person with focus on accuracy and efficiency.
• Reconciled accounts receivable to general ledger.
• Audited and corrected billing and posting documents for accuracy.
• Utilized various software programs to process customer payments.
• Generated monthly billing and posting reports for management review.

Maximized cash flow through optimal billing and collection processes.

• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Utilized company's accounting systems to review reports and prepare assessments.
• Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
• Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
• Attended meetings, seminars and workshops to enhance knowledge of bookkeeping functions and other job duties.
• Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
• Delegated tasks to administrative support staff to organize and improve office efficiency.
• Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
• Developed and implemented office management procedures to increasing training team productivity and accuracy Mentored office employees on proper administrative procedures and how to use programs such as Point Click Care, keeping operations consistent and efficient for maximum performance.
• Updated reports, managed accounts, and generated reports for company database.
• Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
• Resolved financial discrepancies and customer billing issues with timely attention.