TINA MAY
Shelbiana,KY
Summary
Motivated by a strong desire to make a positive impact and assist others, I am naturally drawn to careers that allow me to help people and create meaningful change. With a strong work ethic, attention to detail, and excellent organizational abilities, I am dedicated to contributing to the success of any team I join. My compassionate nature, coupled with a goal-oriented mindset and unwavering dedication, enables me to consistently deliver high-quality work. Reliability is a fundamental aspect of my character, guaranteeing that I can always be relied upon to fulfill my responsibilities.
Overview
20
20
years of professional experience
Work History
Associate Clinical Director
Appalachian Hospice Care
01.2022 - Current
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Build weekly schedule of nurse visits for patients each week and assign nurse to visit patient.
- Check and submit Admission paperwork and charts. Check and submit recertification when time for patient to be recertified with Hospice during their benefit periods.
- Conduct IDG meetings with other offices and the patient care team including staff nurses, chaplain, social workers, physicians and other members of the interdisciplinary team. Complete IDT comments to send to the medical director for each patient.
- Review chart audits for patient charts.
- Complete and keep record of patient and staff infections.
- Complete and keep record of patient incidents and staff incidents.
- Answer patient calls and telephone triage. Assign visits when triage calls for a visit.
- See patients in the home setting for weekly routine and unscheduled visits.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Monitored and coordinated workflows to optimize resources.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Staff Registered Nurse
Pikeville Medical Center
10.2020 - 01.2022
- Provided care to critically ill patients in the Intensive Care Unit
- All aspects of the nursing assessment, including treatment, medications and IVs administered, discharge instructions, and follow-up care, were accurately documented
- Kept track of the patient's condition, interpreting and tracking EKG readings, identifying abnormal telemetry readings, and informing team members about changes in stability or acuity
- Provided exceptional care to high-acute patients who required complex treatment such as ventilator management and extensive wound care
- Administered medications via oral, IV, and intramuscular injections, keeping track of responses in order to identify and address new concerns
- Administered various therapies and medications in accordance with the physician's orders and treatment plan
- Medication and IV administration, catheter insertion, and airway management were among the interventions I implemented.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
Patinet Accounting Clerk
Pikeville Medical Center
07.2019 - 10.2020
- Submitted bills to insurance companies
- Worked denials
- Answered phones
- Spoke with patient's regarding their bills
- Called insurance regarding medical bills for patients.
Patient Accounting Clerk
Pikeville Medical Center
06.2004 - 07.2017
- Submitted bills to insurance companies
- Worked denials
- Answered phones
- Spoke with patient's regarding their bills
- Called insurance regarding medical bills for patients.
Education
Nursing - Some college (No degree) -
Big Sandy Community and Technical College
Prestonsburg, KYPsychology and Human Services - Some college (No degree) -
University Of Pikeville
Pikeville, KYNursing Science - Associates Degree in Nursing -
American National University (ANU)
Pikeville, KY01.2020
Skills
- Collecting vitals
- Data entry
- Patient Management
- Strong clinical judgment
- Insulin medication assistance
- Medication administration
- Care plan development
- Oxygen saturation standards
- Infection control measures
- Patient and family advocacy
- Tracheostomy care
- Foley catheter insertion and care
- IV insertion and management
- NG and OG insertion and management
- Wound Care and dressing changes
- Patient and Family education
- Strategies and goals
- Quality Assurance
- Employee Motivation
- Performance Evaluations
- Performance Improvements
References
- Caitlin Little, Pikeville KY, Appalachian Hospice Care Staff Nurse, 6067940877
- Kelsie Fuller, Pikeville, KY, Pikeville Medical Center, Utilization Review RN, 6067943154
- Stephanie Collier, Pikeville, KY, Pikeville Nursing Home, Registered Nurse, 6064545090
Timeline
Associate Clinical Director
Appalachian Hospice Care
01.2022 - Current
Staff Registered Nurse
Pikeville Medical Center
10.2020 - 01.2022
Patinet Accounting Clerk
Pikeville Medical Center
07.2019 - 10.2020
Patient Accounting Clerk
Pikeville Medical Center
06.2004 - 07.2017
Nursing - Some college (No degree) -
Big Sandy Community and Technical College
Psychology and Human Services - Some college (No degree) -
University Of Pikeville
Nursing Science - Associates Degree in Nursing -
American National University (ANU)
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