Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Tina McClain, PMP

Indianapolis,IN

Summary

Results-driven Project Manager with expertise in healthcare operations, budget management, and process improvement. Proven track record in managing pediatric healthcare initiatives and enhancing team collaboration to achieve operational excellence.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Project Manager

Riley Hospital for Children
Indianapolis, IN
05.2020 - Current
  • Managed project timelines and resources for pediatric healthcare initiatives.
  • Collaborated with multidisciplinary teams to ensure project alignment with hospital goals.
  • Facilitated meetings to discuss project progress and address team concerns.
  • Analyzed project risks and implemented mitigation strategies effectively.
  • Supported budget planning by tracking expenses related to projects.
  • Managed multiple projects with competing deadlines simultaneously.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Coordinated resources across multiple departments and teams as needed for successful completion of projects.
  • Monitored progress towards achieving desired change objectives by tracking key performance indicators.
  • Led process mapping sessions to identify areas for improvement and efficiency.

Practice Manager

Peyton Manning Children's Hospital at St. Vincent
Indianapolis, IN
05.2000 - 05.2020
  • Managed daily operations and workflow of multiple practices to ensure efficiency.
  • Oversaw financial processes including billing, invoicing, and collections.
  • Facilitated communication between medical staff and administration for smooth operations.
  • Analyzed practice performance data to identify areas for improvement.
  • Resolved escalated customer service issues in a timely manner while maintaining a high level of professionalism.
  • Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and coding, insurance verification for 8 Pediatric Specialty Practices.
  • Provided leadership and guidance to the medical team in order to meet goals and objectives.
  • Facilitated implementation of new technology systems into existing workflows in order to improve operational efficiency.
  • Consulted with clinicians to develop business strategy.
  • Collaborated with other healthcare providers across multiple disciplines in order to ensure quality care for patients.
  • Recruited, hired and trained new medical and facility staff.

Skills

  • Project management
  • Budget management
  • Process improvement
  • Healthcare operations
  • Team collaboration
  • Performance analysis
  • Effective communication
  • Conflict resolution
  • Adaptability
  • Advanced problem solving
  • Budget preparation
  • Verbal and written communication
  • Relationship building
  • Strategic planning
  • Multi-unit operations management

Certification

  • Project Management Professional
  • CEHRS Certified Electronic Healthcare Records Specialist
  • MCBC Medical Coding and Billing Certification

Timeline

Project Manager

Riley Hospital for Children
05.2020 - Current

Practice Manager

Peyton Manning Children's Hospital at St. Vincent
05.2000 - 05.2020

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