Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Tina Mccoy

Tina Mccoy

Corinth,NY

Summary

Enthusiastic and resourceful employee willing to take on any task to help organization's mission succeed. Detail-oriented, hardworking and reliable with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience

Work History

New Hire Fulfillment Coordinator

Pitney Bowes
03.2020 - 12.2022
  • 1 out of team of only 3 New Hire Fulfillment Coordinators in which we completed new hire processing and onboarding for all of the US and Canada.
  • Monitored drug screen results to either approve, deny or escalate to legal for adjudication or ADA review.
  • Scheduled drug screens following candidate's role requirements, in accordance with state specific laws and regulations.
  • Assisted with I-9 process for both candidates and managers to ensure candidates in new hire process had a smooth and positive candidate experience.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
  • Verified correct background package was chosen per candidates role, site and state requirements.
  • Confirmed all background check leads created by Cisive (Pitney Bowe's background check vendor) were correct and in accordance with background package type; ensuring no required leads were missing or incorrect leads were added.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Adjudicated completed backgrounds following the company adjudication matrix to either pass, fail or escalate candidates file to HR Legal for final decision.

Administration / Security Officer

Pitney Bowes
02.2017 - 03.2020
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked and verified photo identification prior to granting facility access.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
  • Permitted entry with escort for approved persons into secure locations.
  • Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
  • Participated in staff meetings, special events and professional development activities.
  • Worked with supervisors and management to maintain status reports and update information for client projects.
  • Consulted with manager on departmental policies and projects.
  • Composed internal and external correspondence for senior management and reviewed documentation to eliminate errors.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.

Mortgage Processor I

M&T
07.2016 - 02.2017
  • Received, stacked in correct document order and opened mortgage loans using Empower.
  • Entered all data into Empower, checking for accuracy and verifying debt to income ratio’s match underwriters' requirements.
  • Verified and cleared conditions on in process loans.
  • Checked contractor references and municipality requirements for permits and licenses.
  • Maintained compliance with privacy and security requirements, as well as federal statutes covering FHA, FHA 203K, VA and Conventional loans.
  • Completed denial and cancellation procedures on applicable files.
  • Upheld complete confidentiality of all submitted information according to release guidelines.
  • Created and sent commitment packages to Brokers and Borrowers.

Administrative Assistant

PreK12 Plaza
02.2016 - 07.2016
  • Assisted the conference/tradeshow manager in arranging all logistics required to attend national sales conferences and tradeshows as a vendor. This includes but is not limited to handling all deposits and payments, coordinating all travel and hotel accommodations for employees traveling both domestically and internationally, and packing/ coordinating the shipment of pallets. The pallets required all materials needed for the conferences/tradeshows (company promotional merchandise, information brochures, booth signs, displays and tablets, etc.).
  • Coordinated office meetings and scheduled client appointments for staff teams.
  • Researched pricing and ordered all promotional items for sales conferences and trade shows.
  • Handled the appropriate usage of all office petty cash and a company credit card.
  • Maintained expense report via Quickbooks.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Teaching Assistant

Little Ones Nursery and Daycare
04.2012 - 02.2016
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Implemented practice exercises and used repetition, enabling students to grasp new concepts quickly.
  • Promoted physical, mental and social development using classroom games and activities.
  • Maximized receptive learning by educating students using hands-on instructional techniques.

Senior Caregiver

HomeInstead Senior Care
05.2013 - 11.2013
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe and well-organized patient environment.
  • Offered companionship and kindness to elderly patients.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Assisted disabled clients to support independence and well-being.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Conferred with supervisor to discuss patient condition and medical care.

Secretary

Capital Tax
02.2008 - 04.2012
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to manager by copying, faxing and filing documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Produced and continually updated accurate office/client files.
  • Recorded expenses and maintained accounting records.
  • Composed internal and external correspondence for senior management and reviewed documentation to eliminate errors.

Education

Cosmetology License - Cosmetology

John Paolo's Xtreme Beauty Institute, Goldwell Products Artistry
Ballston Spa, NY
04.2020

Skills

  • Confidential Records and Sensitive Information Management
  • Typing speed of 60 WPM
  • Microsoft Excel, Word, Power Point
  • Regulations Compliance
  • Process Payments
  • Operational Efficiency
  • Excellent Communication and Critical Thinking
  • Ticket Processing and Issue Resolution
  • Data Accuracy
  • Shipping and Receiving
  • Customer Experience
  • Teamwork and Collaboration
  • Ordering and Adjudicating Background Checks, Credit Checks and Drug Screens

Timeline

New Hire Fulfillment Coordinator

Pitney Bowes
03.2020 - 12.2022

Administration / Security Officer

Pitney Bowes
02.2017 - 03.2020

Mortgage Processor I

M&T
07.2016 - 02.2017

Administrative Assistant

PreK12 Plaza
02.2016 - 07.2016

Senior Caregiver

HomeInstead Senior Care
05.2013 - 11.2013

Teaching Assistant

Little Ones Nursery and Daycare
04.2012 - 02.2016

Secretary

Capital Tax
02.2008 - 04.2012

Cosmetology License - Cosmetology

John Paolo's Xtreme Beauty Institute, Goldwell Products Artistry

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