Summary
Overview
Work History
Education
Skills
Achievements
Timeline
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Tina M Drews

Lake Geneva,WI

Summary

Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.

Overview

15
15
years of professional experience

Work History

General Manager

Advance Auto Parts
09.2012 - Current
  • Directed comprehensive management of business operations encompassing budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Analyzed sales and activity reports to track progress toward objectives.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Supervised employees through planning, assignments, and direction.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Trained and empowered employees to achieve key performance indicators.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

General Manager

Bumper to Bumper Auto Parts
10.2009 - 08.2012
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Oversaw product development initiatives from concept through completion stages.
  • Created schedules and monitored payroll to remain within budget.

Education

No Degree - Accounting

Gateway Technical College
Elkhorn, WI

Skills

  • Budget management
  • Operational strategy
  • Sales analysis
  • Inventory control
  • Customer relationship management
  • Team leadership
  • Cost reduction
  • Scheduling optimization
  • Data analysis
  • Team building
  • Outsourcing
  • Training and coaching
  • Customer retention
  • Project planning
  • Team player
  • Succession planning
  • Loss prevention
  • Troubleshooting expertise
  • Workflow planning
  • Negotiation skills
  • Problem resolution
  • Motivation
  • Time management
  • Multi-unit operation management
  • Communication skills
  • Staff training
  • Purchasing
  • Schedule management
  • Branding
  • Training and development

Achievements

  • General Manager of the Year - 2019
  • CEO Award - Tom Greco
  • YoY Growth 12 consecutive years
  • PI Captain - 4 consecutive years
  • Inventory Excellence Award - 2 consecutive years
  • Top Gun Program

Timeline

General Manager

Advance Auto Parts
09.2012 - Current

General Manager

Bumper to Bumper Auto Parts
10.2009 - 08.2012

No Degree - Accounting

Gateway Technical College

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Tina M Drews