Summary
Overview
Work History
Education
Skills
I utilize my free time making handcrafted projects to sell in a booth I rent in a craft store.
Timeline
Generic

Tina M Hernandez

San Antonio

Summary


Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

21
21
years of professional experience

Work History

Administrative Assistant

Rangel Paving LLC
04.2023 - Current
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Improved document processing speed by introducing automated templates for routine correspondence.
  • Performed research to collect and record industry data.

Home Health Aide

Constantino Hernandez Jr.
10.2014 - Current
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
  • Managed complex wound care under the supervision of a registered nurse, facilitating timely healing processes.

Assistant Manager

Tuesday Morning
12.2022 - 04.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Administrative Assistant

San Antonio Constructors, LTD
11.2016 - 12.2020
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Improved document processing speed by introducing automated templates for routine correspondence.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Medical Biller

Rafael Parra and Associates, M.D.P.A
03.2015 - 11.2016
  • Verified insurance of patients to determine eligibility.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
  • Collected payments and applied to patient accounts.
  • Posted payments and collections on regular basis.
  • Collaborated with customers to resolve disputes.

Medical Biller

OSI Medical Centers
01.2011 - 03.2014
  • Posted payments and collections on regular basis.
  • Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Monitored outstanding invoices and performed collections duties.
  • Used data entry skills to accurately document and input statements.
  • Maintained up-to-date knowledge of billing software and healthcare regulations, contributing to department's compliance and efficiency.

Part-Time Supervisor

UPS
12.2003 - 01.2011
  • Created custom reports using various software tools that provided valuable insights into workforce trends, enabling management to make data-driven decisions in relation to time allocation and budgeting.
  • Implemented an automated time tracking system to reduce manual input errors and improve data accuracy.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Prepared the Data Base for start of Preload.
  • Payroll adjustments

Education

No Degree - Phlebotomy

Texas School Of Phlebotomy
San Antonio, TX
09-2024

No Degree - Medical Coding & Billing Certification Program

The Academy Of Health Care Professions
San Antonio, TX
01-2010

General Studies

Sidney Lanier High School
San Antonio, TX
05-1994

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Venipuncture
  • Patient preparation
  • Order of draw
  • Butterfly venipuncture
  • Attention to detail

I utilize my free time making handcrafted projects to sell in a booth I rent in a craft store.

I sew, crochet amigurumi, paint, make paper flower arrangements and decoupage.

Timeline

Administrative Assistant

Rangel Paving LLC
04.2023 - Current

Assistant Manager

Tuesday Morning
12.2022 - 04.2023

Administrative Assistant

San Antonio Constructors, LTD
11.2016 - 12.2020

Medical Biller

Rafael Parra and Associates, M.D.P.A
03.2015 - 11.2016

Home Health Aide

Constantino Hernandez Jr.
10.2014 - Current

Medical Biller

OSI Medical Centers
01.2011 - 03.2014

Part-Time Supervisor

UPS
12.2003 - 01.2011

No Degree - Phlebotomy

Texas School Of Phlebotomy

No Degree - Medical Coding & Billing Certification Program

The Academy Of Health Care Professions

General Studies

Sidney Lanier High School

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