Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Languages
Creative Marketing
Work Availability
Timeline
OfficeManager
TINA MIDDLETON

TINA MIDDLETON

Property Management Professional | Mentor
Dallas,TX

Summary

An innovative and passionate leader, with an extensive background in multi-family management. My passion is team-coaching and learning development. I truly enjoy problem solving as an opportunity to further my personal and professional growth.

In order to stay organized and dependable, I always start the day by prioritizing all my tasks with a positive attitude. I look forward to take on additional responsibilities to meet team goals as we collaborate as a team together.

I am very detail-oriented- yet always look at a bigger picture as a final goal. In additional to my ability with handling many projects at once- simultaneously with a high degree of accuracy.

Overview

12
12

Years of marketing and management experience

1
1

Certification in Pool Operations

1
1

CAM certification

1
1

Innovation & Technology Committee

Work History

Community Manager | Mentor

RPM LIVING
04.2021 - Current

• Currently at a new construction lease-up, Luxia Midtown- 307 units mid-rise community.
• Previously, general manager over 667 units split in two phases. Both garden style apartments and
team of 13. Sold 9/2021.
• First community that I was hired to be the community manager was at Sonsrena, 430 units and team
of 9. Sold 7/2021.
• Manage day-to-day operations and keeping within expenses budget by utilizing vendors resources.
• Consistently increasing rent and minimize concessions while retaining residents retention.
• Mentored each team member to maximize her/his full potential.

Mixed-use A+ | Business Manager

Venterra Realty
08.2019 - 03.2021
  • Community Manager at a mid rise beautiful class A with 316 residential apartments, and 8 retail rentals.
    Top rated in 2020.
    • Manage and implement company's new policies, as well as leasing initiatives. Successfully achieved
    Top Rating 2019 with Apartments rating.com, and increased overall Kingsley residents satisfaction index.
    • Trained and coached onsite team to improve community's ranking company wide, from 49/51 to 29/51
    within 1 full quarter.
    • Consistently stabilized occupancy from 89% to 96% through out Q1-Q3. Increased occupancy from
    88% to 94% in 6 weeks.
    • Managed a team of 9 members.

Business Manager

Lincoln Property Management
08.2018 - 09.2019
  • General manager over a 338 apartments community class A in the prestigious area of Plano, Willow Bend from
    09/2018 to 06/2019. And Avery on Southwestern 422 apartments. Experience with Rent Cafe, CRM, Yardi
    Voyager, LRO.
    • Surpassed property's budgeted occupancy and rent growth through resident retention, including but
    not limited to renewals captured 50%+ at an increase on an average of 6%. As a team, we worked
    together for our 30-60 days marketing plan and implemented for new prospective applicants.
    • Google/Yelp Online reputation increased from 3.0 to 3.5 within the first 60 days of hire.
    • Managed a team of 8 at each property.

Property Manager

Devonshire Real Estate
05.2011 - 08.2018

• Garden style property class B of 251 town homes and HOA management.
• Managed renovation projects within the building, maintaining a high occupancy 96-97% average,
surpassed income collection by 2-3% average monthly while keeping it under budget for expenses.
• Managed a team of 6.
• Assisted with the property's green program and monitor daily activities
• Awarded manager of the year 2016- property nominated of the Year.

Education

Bachelor of Arts - Business/Management

University of Texas
Richardson
05.2018

Associate of Applied Science - Science

Dallas Community College
Dallas, TX
05.2015

Skills

  • Yardi & Yardi 7s Onesite
  • Rent Manager
  • MRI software, BlueMoon
  • Rent Maximizer, LRO, Yieldstar CRM, RentCafe, Knock
  • Microsoft Office Expert (Excel, Word, Publisher)
  • Social Media Marketing Guru
  • Business Development
  • Staff Mentoring and coaching
  • Employee Performance Management
  • Leasing Strategy Development
  • Youth Mentor

Affiliations

Terry Scholar Alumni- DFW Chapter Co-President.

Apartment Association Member.

Languages

English
Full Professional
Vietnamese
Native or Bilingual

Creative Marketing

https://linktr.ee/luxiamidtownpark

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Community Manager | Mentor

RPM LIVING
04.2021 - Current

Mixed-use A+ | Business Manager

Venterra Realty
08.2019 - 03.2021

Business Manager

Lincoln Property Management
08.2018 - 09.2019

Property Manager

Devonshire Real Estate
05.2011 - 08.2018

Bachelor of Arts - Business/Management

University of Texas

Associate of Applied Science - Science

Dallas Community College
TINA MIDDLETONProperty Management Professional | Mentor