Summary
Overview
Work History
Skills
Accomplishments
Timeline
Receptionist

Tina Miller

Summary

Seasoned Luxury Retail Leadership with a comprehensive background in the retail industry . Demonstrated expertise in overseeing diverse aspects of the retail operations, including sales management, inventory control, and customer experience enhancement. Proven ability to develop and execute strategic plans that align with the organizational goals. Adept fostering team collaboration, implementing innovative solutions and adapting to evolving market trends. Extensive knowledge of retail best practices and track record of achieving and surpassing performance targets.

Overview

22
22
years of professional experience

Work History

Store Director

Tiffany & Company
05.2023 - 12.2023
  • Oversaw staffing and training, safety compliance, inventory control and financial functions.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Reported to Market VP regarding store and staff issues, financial goals and sales.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

General Manager

Prada
11.2017 - 05.2023
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Store Manager

Bottega Veneta
10.2014 - 11.2017

- Open store in a new location and successfully recruited and trained staff.

Achieve all sales plan 7 out of 9 months, achieved plan with increase of 5% -50%.

- Focus in core development with each associate to strengthen areas of opportunity and empower strengths.

- Proactive in forecasting the business trends and analyzing traffic flow, purchasing behavior and associate feedback.

- Develop ASM to become Store Manager in the future.

- Share vision and give smart goals, information and announcements clearly communicating company/group strategy.

-Same as below for Carmel Location.

Store Manager

Bottega Veneta
03.2007 - 10.2014

- Open store in new location and successfully recruited and trained staff.

- Consistent increase of 15%-20% profit annually, 0% turnover first 4 years and last 2 years.

- Create strategies initiatives to support planned annual sales goals.

- Lead, coach, and motivate sales professional to meet their sales goals and exceed for customer satisfaction.

- Partner with buying and merchandising team to ensure product assortment is consistent with the market trends.

- Ensure associates embrace goals for CRM data capture of clients, building rapport and collaborate for development of client retention.

- Ensure correct interpretation and implementation of visual guidelines.

Store Manager

Emilio Pucci
09.2006 - 03.2007

- Opened store in new market, successfully recruited, trained, and developed new team.

- Established and implement action plan to develop sales for each category and client segmentation.

-Provide constant feedback and coaching to improve team's skills and results.

- Motivating and inspiring team, analyze business needs through KPI and ensure maximum profitability of business , 0% inventory shrink results.

- Participate and attend events, cocktail reception, fashion shows and charitable events as a brand ambassador.

- Utilizing reports and gathering data to identify sales success and opportunities, optimizing of sales.


Store Manager

Celine/ Emilio Pucci
06.2004 - 09.2006

- $ 10 MM achieved in 2006

- 8 Employees

Store Manager

Versace
06.2002 - 03.2004

- $7 MM achieved by 2004

- 10 employees

Skills

  • Retail Management
  • People Management
  • Vendor Relationship Development
  • Staff Leadership
  • Accounting and Finance Reporting
  • Product Knowledge
  • Relationship Building
  • Visual Merchandising
  • Sales Leadership
  • Business Development
  • Strategic Planning
  • Conflict Resolution
  • Problem Solving
  • Talent Recruitment
  • Team Development

Accomplishments

    -High success in growth and profitability of 15%-20% annually, through strategic implementation of brand development, strong elevated service- objective and skilled hiring positions.

    - Received awards in company for best inventory results in year 2012 and 2014 for 0% shrinkage.

    -Received award in company for high retention staff in 2013, minimal turnover ratio of associates and management.

    -Received award in company for Best Store Manager in Mid-West region in2014, consistent growth in business and team development.

    - Successfully opened 4 stores, in 4 new markets for 3 different brands.

Timeline

Store Director

Tiffany & Company
05.2023 - 12.2023

General Manager

Prada
11.2017 - 05.2023

Store Manager

Bottega Veneta
10.2014 - 11.2017

Store Manager

Bottega Veneta
03.2007 - 10.2014

Store Manager

Emilio Pucci
09.2006 - 03.2007

Store Manager

Celine/ Emilio Pucci
06.2004 - 09.2006

Store Manager

Versace
06.2002 - 03.2004
Tina Miller