Results-driven professional with extensive experience in project development and training within financial institutions and diverse student populations. Demonstrated expertise in delivering exceptional customer service and managing comprehensive training programs across various subjects, including financial crimes and conservation planning. Proven track record in collaborating with management on budgeting and expense tracking to achieve project objectives. Strong leadership skills in recreational program planning and execution, enhancing operational efficiency and community engagement.
Overview
23
23
years of professional experience
1
1
Certification
Work History
AML/Fraud Consultant
Jack Henry
Monett
07.2021 - Current
Lead training and consulting on Jack Henry’s Financial Crimes Programs, including Yellow Hammer BSA, Fraud Detective, Faster Payments, and Defender.
Collaborate directly with clients to strengthen fraud and AML detection and compliance strategies through hands-on system implementation and scenario tuning.
Consulted more than 125 financial institutional clients to improve user confidence/system engagement by customizing workflows and refining alert logic based on system analysis.
Boosted suspicious activity detection by tailoring AML/Fraud scenarios, building transaction comparisons, and aligning detection thresholds with client-specific risks.
Ability to work with diverse groups, backgrounds creating an impactful customer experience.
Ability to de-escalate and resolve customer frustrations and complaints.
Science Teacher & Coach
Cassville/Washburn School District
Washburn and Cassville, USA
08.2007 - 07.2021
Dynamic teacher that enjoyed building relationships with students and sharing a love for nature.
Designed engaging classroom experiences that met students where they were—academically and personally.
Led school-wide training on digital teaching during the shift to remote learning.
Raised academic outcomes for over 150 students each year by using creative, student-centered instruction by 28% in one year.
Built leadership and teamwork among track and cheer athletes, supporting personal growth alongside athletic achievement.
Led training for teachers on virtual instructional ideas.
Adapted activities for special needs students to ensure every learner was able to succeed.
Taught Summer School – organized pool and outdoor recreational activities for grades 6-8.
Responsible for contacting and collaborating with parents when students were having issues in class either behaviorally or academically.
Worked with the Missouri Department of Conservation to incorporate current real life ecological issues to help students understand their impact on an ecosystem.
Sponsor of the Cassville High School Fellowship of Christian Athletes organization for 6 years.
Helped FCA Leadership Team develop weekly meetings, revivals, lock-ins, and activities.
Developed a Running Club for 3-5th grade students using NFL Play 60 material to get kids active and eat healthy.
Worked with 3rd grade advanced students to increase critical thinking skills through activities and higher order thinking assignments.
District Manager, SALT Project Manager, Information Education Specialist
Barry County Soil and Water Conservation District
05.2002 - 08.2007
Company Overview: The Soil and Water Conservation District is funded by the State Parks Tax and administered by the Missouri Department of Natural Resources.
Responsible for hiring and training personnel.
Holding monthly board meetings to address budget and project goals.
Maintain the payroll for the district and cost-share applications.
Collaborated with landowners to write conservation plans that implement the best management practices on farms and offered cost-share assistance.
Organized large conservation classes to educate adult students and landowners about conserving our natural resources.
Worked with Missouri Extension, NRCS and MDC to implement state and federal programs for area landowners.
Created Educator Newsletters sent to area schools bimonthly for teachers with classroom activities and resources for lesson plans all targeting ecological concepts.
Provided classroom presentations that covered all grade levels.
Wrote a quarterly newsletter for landowners in Barry County that was translated into Hmong and Spanish.
Responsible for outreach to minority groups in the county.
Grant writer for the district and awarded grants through the Department of Natural Resources.
The Soil and Water Conservation District is funded by the State Parks Tax and administered by the Missouri Department of Natural Resources.