Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tina Minix

Macclenny,FL

Summary

Dynamic Home Health Branch Director with a proven track record at Vital Caring Home Health, enhancing operational efficiency and client satisfaction. Skilled in strategic planning and staff development, I successfully implemented innovative technology solutions, resulting in improved workflows and a 20% increase in client retention. A strong team-builder dedicated to fostering collaboration and excellence.

Experienced with managing branch operations and leading dynamic teams. Utilizes strategic planning to drive performance and enhance customer satisfaction. Track record of optimizing resources and achieving operational targets through effective leadership and collaboration.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Home Health Branch Director

Vital Caring Home Health
12.2022 - Current
  • Enhance branch performance by implementing effective management strategies and streamlining operations.
  • Manages branch budget effectively, ensuring optimal resource allocation and cost control measures were in place.
  • Leads a team of professionals to deliver exceptional customer service, resulting in increased client satisfaction scores.
  • Develops and executes successful marketing campaigns for promoting branch services, attracting new clients, and retaining current customers.
  • Coordinates with corporate leadership to align branch goals with company objectives, ensuring a unified business strategy across all locations.
  • Monitors processes and procedures, verifying department compliance with AHCA regulations.
  • Risk management initiatives for the branch to minimize losses and maintain compliance with regulatory standards.
  • Establishes lasting relationships with customers by showing appreciation and inviting feedback on products and services.
  • Streamlines workflows through the implementation of innovative technology solutions, improving overall operational efficiency.
  • Managing Quality Assurance Program with Corporate Team to determine areas of improvement and providing education to clinical team on how to improve over all quality.
  • Managing Risk Management and infection control and reporting all data to corporate team
  • Keeping the clinical team updated with new educational policy/procedures
  • Managing recruitment for team members and organizing all orientation requirements for the team member.
  • Reviews all documentation to ensure accuracy and medical necessity has been met
  • Provides client assessments for Admissions when needed and staff in home supervisory visits.

Home Health Branch Director

Well-Done Home Health
01.2009 - 12.2018
  • Enhanced branch performance by implementing effective management strategies and streamlining operations.
  • Managed branch budget effectively, ensuring optimal resource allocation and cost control measures were in place.
  • Led a team of professionals to deliver exceptional customer service, resulting in increased client satisfaction scores.
  • Developed and executed successful marketing campaigns for promoting branch services, attracting new clients, and retaining current customers.
  • Streamlined workflows through the implementation of innovative technology solutions, improving overall operational efficiency.
  • Supported department of 20 employees by answering questions and providing one-on-one mentoring.
  • Established lasting relationships with customers by showing appreciation and inviting feedback on products and services.
  • Oversaw risk management initiatives for the branch to minimize losses and maintain compliance with regulatory standards.
  • Conducted regular performance evaluations for staff members, providing constructive feedback and facilitating professional development opportunities.
  • Cultivated a positive work environment that fostered collaboration, teamwork, and high employee morale.
  • Maintained friendly and professional customer interactions.
  • Achieved consistent growth in revenue generation by developing new business relationships and nurturing existing partnerships.
  • Developed internal talent by identifying high-potential employees for leadership roles within the organization''s succession plan.
  • Implemented comprehensive employee training programs to improve staff skills, productivity, and retention rates.

Director of Nursing

Baker County Medical Services
09.1995 - 03.2018
  • Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
  • Oversaw and approved recruitment, hiring and orientation of new nursing staff.
  • Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
  • Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
  • Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
  • Performed rounds to observe care and interview staff, residents, and families.
  • Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
  • Collaborated with staff, management, and external groups to coordinate patient care.
  • Worked closely administration to develop and implement best practices to improve patient outcomes.
  • Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
  • Facilitated continuing education and training programs to drive staff competency and professional development.
  • Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
  • Identified department issues to recommend corrective actions.
  • Promoted a culture of safety by enforcing compliance with infection control policies and procedures.
  • Led quality improvement projects aimed at enhancing clinical outcomes through data-driven analysis and targeted interventions.
  • Planned and assigned workload to 25-person nursing staff to direct patient care.
  • Developed strong relationships with community partners to facilitate continuity of care for patients transitioning between healthcare settings.
  • Established new policies and updated existing policies to improve standard of care for patients.
  • Mentored new nurses through orientation programs, facilitating their integration into the team and fostering their professional growth.
  • Served as a liaison between nursing leadership, hospital administration, medical staff, allied health professionals, patients, families, and other stakeholders to ensure effective communication and collaboration.
  • Conducted regular risk assessments within the department to identify areas of potential vulnerability and implement corrective actions where necessary.
  • Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
  • Championed initiatives focused on improving workplace diversity to foster an inclusive environment that respects the cultural backgrounds of staff members and patients alike.
  • Engaged with local educational institutions to support the recruitment and retention of highly skilled nurses, contributing to a robust pipeline of qualified professionals entering the workforce.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.

Education

Associate of Science - Nursing

Waycross College
Waycross, GA

Associate of Science - Registered Nurse

Excelsior College
Albany, NY

Skills

  • Operations management
  • Recruiting and hiring
  • Staff development
  • Team supervision and oversight
  • Team player
  • Strong team-builder
  • Attention to detail
  • Proficient with wound care/wound vacs
  • Proficient with IV management/picc-midlines
  • Proficient with client education and teaching
  • Knowledgeable with medication management
  • Excellent time management skills
  • Decision-making
  • Approachable
  • Goals and performance
  • Verbal/written communication
  • Staff training
  • Strategic planning
  • Documentation
  • Staff management

Certification

BLS Certification

Registered Nurse Licensure

Languages

English
Full Professional

Timeline

Home Health Branch Director

Vital Caring Home Health
12.2022 - Current

Home Health Branch Director

Well-Done Home Health
01.2009 - 12.2018

Director of Nursing

Baker County Medical Services
09.1995 - 03.2018

Associate of Science - Nursing

Waycross College

Associate of Science - Registered Nurse

Excelsior College

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