Tina Morisette

• Enhanced operational efficiency by overseeing front office services including customer service, billing processes and appointment scheduling.
• Guide patients through treatment plans and associated costs.
• Provided support for scan training and Invisalign education.
• Provided support for new hire onboarding and coordinated time management in the back office.

• Coordinated financial operations, including budgeting, accounting, expenses, and financial reporting.
• Consulted with clinicians to develop business strategy.
• Motivated staff by offering direction and providing constructive feedback.
• Supported the entire practice's staff, which boosted efficiency and improved the overall process flow.
• Addressed any patient or team member concerns immediately.
• Created and implemented policies and procedures for effective practice management.
• Communicated with patients with compassion while keeping medical information private.

I have been the lead DA at Willamette Dental Group for 9yrs. I am responsible for all the ordering and tracking of the inventory for the back office. Make all the schedules for hygienist and dental assistants including scheduled and non scheduled PTO. Make sure all schedules are accurate in Kronos. Mentor and educator for new dental assistants and co-workers that need a hand and/or a second opinion. Assist in conflict resolution. Stocked and prepared exam and treatment rooms, setting up required instruments, tools, and equipment. A trainer for the Bend office during the switch over to EHR.