Tina Myles
Biloxi,MS
Summary
Housekeeping professional prepared to oversee and improve cleaning operations in hospitality setting. Proven ability to enhance guest satisfaction and streamline housekeeping procedures. Known for strong team collaboration and adapting to evolving needs, with focus on cleanliness standards and effective communication.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Housekeeping Supervisor
Keesler Air Force Base
07.2017 - Current
- Train and mentor staff on effective cleaning techniques and equipment usage.
- Develop schedules to optimize staff efficiency and coverage for my assigned area.
- Supervise daily housekeeping operations, ensuring compliance with cleanliness standards and protocols.
- Conduct regular inspections to maintain quality assurance and safety standards in all areas.
- Train and mentor all new personnel to maximize quality of service and performance.
- Performs payroll.
- Management of documents pertaining to status of guest quarters, leave documents, disciplinary actions, accident reports, work orders, maintenance repairs, and training records.
- Ensures that my leaders are trained to do all the above.
Housekeeping Team Leader
Keesler Air Force Base
08.2015 - 04.2017
- Supervised daily housekeeping operations to ensure cleanliness and adherence to military standards.
- Worked closely with supervisor to ensure property was operated according to guidelines.
- Oversaw operation of property in rooms, office, and grounds.
- Conducted regular inspections to maintain quality control and compliance with established guidelines.
- Facilitated communication between housekeeping staff and other departments to enhance service delivery.
- Trained new team members in proper cleaning techniques and safety protocols, ensuring consistent service quality across the board.
Intership
Holiday Inn
02.2015 - 05.2015
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Portrayed excellent communication skills, both verbal and written.
- Checked guest (s) in and out following company's guidelines.
- Practiced professional guest service skills.
- Inspected guest rooms and provided feedback and constructive criticism.
- Performed all paperwork pertinent to front desk operations
Education
Associate of Applied Science - Tourism And Travel Management
Mississippi Gulf Coast Community College
Gulfport, MS06-2015
Skills
- Customer service-focused
- Task assignment
- Training and mentoring
- Staff scheduling
- Cleaning techniques
- Health and safety compliance
- Staff training and development
- Task delegation
- Department coordination
- Cleaning practices
- Workload prioritization
- Quality improvements
- Sanitation standards
- Quality assurance controls
Certification
- Travel and Tourism Management
- Supervision in the Hospitality Industry
- Managing Hospitality Human Resources
- Managing Front Office Operations
- lodging Operations
Languages
English
Full Professional
Timeline
Housekeeping Supervisor
Keesler Air Force Base
07.2017 - Current
Housekeeping Team Leader
Keesler Air Force Base
08.2015 - 04.2017
Intership
Holiday Inn
02.2015 - 05.2015
Associate of Applied Science - Tourism And Travel Management
Mississippi Gulf Coast Community College