Tina Neal
Cincinnati
Summary
Flexible hard worker ready to learn and contribute to team success. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Childcare Educator
HCJFS
Cincinnati
08.1997 - Current
- Encouraged independence among the kids by allowing them to make decisions on their own within limits set by adults.
- Supported parents by providing information about their child's growth, nutrition requirements.
- Observed child behavior to assess their needs and plan activities accordingly.
- Provided guidance and support when required for special needs children enrolled in program.
- Maintained a safe environment for all children under care by adhering to safety regulations.
- Established good relationships with parents and guardians through regular communication via phone or emails.
- Managed conflicts between different children while ensuring respect towards each other is maintained at all times.
- Supervised playground activities ensuring adherence to safety rules and regulations are followed at all times.
- Utilized positive reinforcement techniques to motivate and encourage children's learning.
- Maintained state licensing and code details, performing routine assessments to verify compliance.
- Built program plans for youth of varying ages to support growth and development.
- Established direct lines of communication with parents, notifying of concerning behavior or health issues.
Restaurant Owner
Camp Washigton sandwich shoppe
Cincinnati
06.2010 - 08.2019
- Ensured compliance with health codes, safety regulations, and other applicable laws.
- Performed regular inspections of kitchen facilities to ensure cleanliness, safety requirements are met as well as adherence to health codes, regulations set by state, local government agencies .
- Maintained up-to-date knowledge of industry trends and best practices.
- Interviewed potential hires for front-of-house positions such as servers and bartenders .
- Negotiated contracts with vendors for food, equipment and supplies.
- Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
- Evaluated performance of employees regularly through performance reviews, coaching sessions and feedbacks from customers.
- Monitored customer feedback to ensure satisfaction with menu items and services provided.
- Created promotions and special events to attract customers and boost sales.
- Maintained relationships with suppliers and distributors in order to secure best deals on orders placed .
- Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
- Coordinated catering services when requested by customers .
- Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
- Managed food preparation, guest interaction, quality control and customer relations.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Trained new employees to perform duties.
- Coached staff on strategies to enhance performance and improve customer relations.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Education
High School Diploma -
Aiken High School
5641 Belmont Ave05-1992
Some College (No Degree) - CDA in early childcare
Pratt Educational
Skills
- Child development and assessment
- Behavioral evaluation
- Activity planning and safety compliance
- Nutritional guidance
- Conflict resolution strategies
- Parent communication and engagement
- Child observation techniques
- CPR and first aid certification
- Social and language development activities
- Verbal and written communication skills
Affiliations
- Love fishing and spending time with my family. We love to travel and I also love baking with my daughter.
Certification
- Cpr/AED/First Aid certifications
Timeline
Restaurant Owner
Camp Washigton sandwich shoppe
06.2010 - 08.2019
Childcare Educator
HCJFS
08.1997 - Current
High School Diploma -
Aiken High School
Some College (No Degree) - CDA in early childcare
Pratt Educational
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