Tina Ntambwe
Belmont,CA
Summary
Dynamic professional with a proven track record at Dprc Edu, excelling in roles that demand exceptional administrative support and customer care. Leveraged leadership and data entry skills to enhance office efficiency and testing processes, significantly improving operational outcomes. Proficient in Microsoft Office suite and Microsoft team. A dedicated team player known for building strong relationships and delivering results through meticulous attention to detail and a flexible approach.
Overview
10
10
years of professional experience
Work History
Office Assistant
Dprc Edu
08.2023 - 05.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Testing Assistant
Dprc Edu
08.2022 - 05.2023
- Enhanced testing efficiency by implementing streamlined processes and procedures.
- Assisted in the development of new testing methodologies for improved outcomes.
- Contributed to the successful completion of projects by providing timely and accurate test data analysis.
- Demonstrated excellent attention to detail when reviewing test samples, contributing to higher levels of precision in results obtained from each sample tested.
Sales Representative
Vodacom
01.2015 - 10.2016
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Office Assistant
City Market
07.2014 - 12.2014
- provide day to to day assistance
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
Bachelor of Arts - Communication Studies
San Francisco State University
San Francisco, CA05.2024
Associate of Arts - Communication Studies
College of San Mateo
San Mateo, CA12.2021
Skills
leadership
customer care
File Organization
Verbal Communication
Administrative Support
Data Entry
Dedicated Team Player
Flexible
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Office Assistant
Dprc Edu
08.2023 - 05.2024
Testing Assistant
Dprc Edu
08.2022 - 05.2023
Sales Representative
Vodacom
01.2015 - 10.2016
Office Assistant
City Market
07.2014 - 12.2014
Bachelor of Arts - Communication Studies
San Francisco State University
Associate of Arts - Communication Studies
College of San Mateo
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