Organized, detail-oriented,excels at multi-tasking in fast-paced environments, and self-motivated Individual with extensive office management experience. Proficient,energetic and exceptional interpersonal skills. Great at handling impromptu requests. Excellent problem solving and critical thinking skills. Motivated individual and willing to take on challenging roles. Worked with Government contracting for the past 20 years.
Overview
21
21
years of professional experience
Work History
Facility Security Officer (FSO)
Inomedic Health Applications, Inc.
Hampton, VA
04.2009 - 12.2023
Monitored all operations for potential security risks and threats.
Initiated investigation requests for employees that require clearances, initiate badge requests, maintain training for cleared personnel.
Organized and coordinated meetings between senior management and other departments across the organization.
Assisted in developing organizational structures that optimized job responsibilities.
Performed background checks on prospective employees prior to hire date.
Maintained positive working relationship with fellow staff and management.
Worked closely with human resources to support employee management and organizational planning.
Audited company's legal documents to verify compliant policies and procedures.
Oversaw quality control to identify inconsistencies and malfunctions.
Utilized document management system (Bamboo HR/MedTrainer/Sharepoint) to organize company files, keeping up-to-date and easily accessible data.
Office Administrator
Inomedic Health Applications, Inc.
Hampton, VA
04.2003 - 12.2023
Coordinated with Senior Management (CEO, COO) and updated the System for Award Management (SAM), EVA, State Corporation Documents/Certificates of Good Standing, etc.
Coordinated with the Comptroller and Chief Financial Officer handling payroll related actions, timesheets, expense reports, American Express bills, invoices, etc.
Maintained employee credential files.
Coordinated and managed daily administrative operations of the office.
Performed clerical duties such as photocopying, faxing and scanning documents.
Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
Organized and maintained filing systems, including electronic databases and records.
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Composed correspondence such as letters, emails, memos, reports and other documents.
Greeted visitors warmly, handled inquiries and provided general information about the company.
Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
Replenished office supplies, placing new orders for restocking to maintain inventory.
Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Processed financial documents, contracts, expense reports and invoices.
Created memos, letters and other documents, fostering internal and external communication.
Reviewed employee time sheets for accuracy prior to submission for payroll processing.
Maintained customer confidence and protected operations by keeping information confidential.
Filtered emails based on importance and escalated issues to leadership.
Explained company personnel policies, benefits and procedures to employees or job applicants.
Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.
Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
Prepared special reports by collecting, analyzing and summarizing information from various sources.
Provided assistance with the planning of events such as staff meetings or conferences.
Scheduled appointments for senior management team members using Outlook calendar system.
Automated office operations by managing client correspondence and data communications.
Managed travel arrangements for employees including flight bookings, hotel reservations and car rental services.
Created PowerPoint presentations for internal use or external clients when required.
Resolved customer inquiries and complaints requiring management-level escalation.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Recruited and trained new employees to meet job requirements.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Interviewed prospective employees and provided input to HR on hiring decisions.
Produced thorough, accurate and timely reports of project activities.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Administrative Assistant
Inomedic Health Applications, Inc.
Hampton , Virginia
04.2003 - 12.2023
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Provided secretarial and office management support while building cooperative working relationships.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Scheduled appointments, meetings and events for management staff.
Inventoried and ordered supplies for office.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Updated contact lists regularly when changes occur in employee status or contact information.
Tracked and submitted employee timesheets to prepare for payroll processing.
Prepared and prioritized calendars and correspondence.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Utilized editing programs to proofread content for typo-free emails, memos and documentation.
Developed project plans for various tasks assigned by upper management.
Conducted research online using search engines such as Google or Yahoo!
Created travel arrangements for senior managers according to their requirements and completed Expense Reports.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Cleaned and maintained medical equipment following procedures and standards.
Organized charts, documents and supplies to maintain team productivity.
Organized patient charts before each day's clinic sessions began.
Provided assistance to medical staff in performing minor surgical procedures.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Assisted back-office patient processes to reduce office wait times.
Processed orders for medical supplies and lab equipment.
Education
Bachelor of Science - Business Administration/Finance
LEAD- SUPERVISOR FOR PATIENT REGISTRATION SPECIALIST at IHA -Inomedic Health ApplicationLEAD- SUPERVISOR FOR PATIENT REGISTRATION SPECIALIST at IHA -Inomedic Health Application