Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tina Parks

Customer Service
Garden Grove,CA

Summary

Positive and upbeat Daycare Assistant with a demonstrated track record of success in caring for all children in caring and loving environments. Knowledgeable about best practices and industry guidelines. Seeking to offer knowledge and abilities to a growth-oriented position with room for advancement.

Overview

4
4
years of professional experience

Work History

Childcare Assistant

Golden Daycare
Long Beach, CA
02.2021 - Current
  • Dressed children and changed diapers.
  • Introduced learning activities and imaginative play to teach children to explore.
  • Engaged children in meaningful conversations regarding their day-to-day experiences.
  • Observed and monitored children's play activities.
  • Used clear communication and professionalism to develop constructive relationships with families.
  • Enforced rules to teach good manners and maintain safe environment.
  • Identified signs of emotional or developmental problems in children to alert parents or guardians.
  • Instructed children in eating, resting and restroom habits.
  • Monitored children's play activities to verify safety and wellness.

DMV Clerk/Member Service Representative

AAA Auto Club South
Costa Mesa, CA
07.2020 - 02.2021
  • Assisted customers in completing forms accurately and efficiently.
  • Provided detailed information on fees associated with various DMV services and procedures.
  • Ensured compliance with federal and state laws governing motor vehicle regulations and licensing requirements.
  • Followed up with customers via phone or email regarding status of their requests.
  • Assisted customers with payment methods such as cash, check, credit card, or money order.
  • Reviewed existing records to ensure accuracy and completeness of data before issuing new license or registration certificates.
  • Investigated past and current licensees to perform record checks.
  • Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
  • Participated in staff meetings to discuss performance metrics and best practices.
  • Verified document authenticity to process license application.
  • Responded to customer inquiries regarding DMV services and policies.
  • Verified application data and account information against legal documentation to determine accuracy and integrity.
  • Resolved customer disputes over billing errors or incorrect charges.
  • Investigated and solved accuracy issues on titles, odometer readings and power of attorney.

Education

High School Diploma -

Arlington High School
Riverside, CA
06-1986

Skills

  • Parent Communication
  • Activity Planning
  • Group Management
  • Food Preparation
  • Positive Reinforcement
  • Behavior Modeling
  • Reliable
  • Strong Computer Skills
  • Behavior Management
  • Excellent Communication Skills
  • Playful With Children
  • Skilled in Working With Special Needs Children
  • Approachable
  • Child Development Knowledge
  • Friendly
  • Active Listener
  • Punctual
  • Positive Reinforcement Methods
  • Accurate Record Keeping
  • Teamwork Oriented
  • Behavioral Disorders
  • Cultural Sensitivity
  • Safety Awareness
  • Emotionally Supportive
  • Dependable
  • Reliable and Punctual
  • Activity Development
  • Understands Developmental Disorders
  • Toilet Training

References

References available upon request.

Timeline

Childcare Assistant

Golden Daycare
02.2021 - Current

DMV Clerk/Member Service Representative

AAA Auto Club South
07.2020 - 02.2021

High School Diploma -

Arlington High School

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Tina ParksCustomer Service