Adept at project management and fostering team collaboration, I significantly enhanced operational efficiency at White Pines Campsites. Leveraging skills in business planning and contract negotiation, I spearheaded a mentoring program that improved staff performance, achieving a notable increase in customer satisfaction and inventory management accuracy.
Overview
16
16
years of professional experience
Work History
Director
White Pines Campsites
Barkhamsted, CT
03.2023 - 05.2024
Monitored office workflow and administrative processes to keep operations running smoothly.
Monitored and coordinated workflows to optimize resources.
Oversaw supply chain functions to verify inventory levels and budget adherence.
Monitored expenditures to mitigate risk of overages.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Home Health Aide
Allied Community Services
Torrington, CT
01.2021 - 03.2023
Provided mobility assistance such as walking and regular exercising.
Followed nutritional plans to prepare optimal meals.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
Provided transportation and appointments management.
Administered medication as directed by physician.
Assisted disabled clients to support independence and well-being.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Direct Support Professional
Community Systems Inc
Torrington, CT
03.2018 - 08.2021
Maintained clean, safe, and well-organized patient environment.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
Supervised daily activities and provided assistance to staff.
Administered medication as directed by physician.
Led patient or group recreational activities for enhanced patient outcomes.
Monitored progress and documented patient health status changes to keep care team updated.
Assisted disabled clients to support independence and well-being.
Educated clients and family members on relevant topics to support independent living.
Developed and implemented individualized care plans to meet individual needs of each client.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Sexton
St Pauls Church
Fairfield, CT
01.2016 - 03.2018
Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
Performed equipment maintenance and repairs to keep tools functional for projects.
Utilized power tools and landscaping machines to maintain outdoor areas.
Planned scheduled maintenance outages as part of preventive maintenance program.
Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
Collaborated with other departments to verify completion of maintenance tasks.
Cook
Bridgeport Nutrition
Bridgeport, CT
08.2008 - 07.2014
Prepared food items in compliance with recipes and portioning control guidelines.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.