Tina Peacock
Jennings,FL
Summary
Professional with extensive experience at the Florida Department of Health, specializing in data entry and customer service. Demonstrated success in enhancing team productivity through effective communication and problem-solving. Recognized for maintaining financial compliance and accuracy in managing transactions and reports. Proficient in Microsoft Office, technical troubleshooting, and record management, with strong typing skills and a goal-oriented approach. Result driven employee prepared for new professional challenges and advancement in a dynamic role.
Overview
30
30
years of professional experience
Work History
Senior Clerk
Florida Department of Health, Hamilton County
Jasper, FL
08.1998 - Current
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Typed, formatted and edited correspondence and other documents.
- Communicated with customers and employees to answer questions or explain information.
- Supported office clerical functions using computer software, email, and fax machine.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Processed cash, check, and credit card transactions.
- Provided administrative support to senior staff members by completing assigned tasks in a timely manner.
- Performed data entry into internal database systems ensuring accuracy of information entered.
- Answered telephones, directed calls, and took messages.
- Troubleshot office equipment, computer hardware and software issues.
- Maintained updated knowledge through continuing education and advanced training.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
- Compiled reports of daily transactions for the review of accuracy.
- Counted currency, coins, checks, and credit card payments received to prepare for bank deposit.
Senior Fiscal
University of Florida, IFAS
Gainesville, FL
07.1996 - 07.1998
- Processed purchase requests and prepared online purchase orders efficiently.
- Managed invoices and posted expenses to data systems for grant-funded program.
- Maintained accurate account balances to ensure financial compliance.
- Facilitated reimbursement by processing travel vouchers in a timely manner.
- Created and updated personnel records to reflect current staffing information.
Executive Assistant
Joseph Foodservice
Valdosta, GA
01.1995 - 05.1996
- Managed phone inquiries to ensure prompt customer support.
- Processed orders for food and nutritional products for local schools and overseas military accounts.
- Executed invoice processing and provided customer service for military accounts.
Education
Associate of Arts - Business
North Florida College
Madison, FL12-1993
High School Diploma -
Hamilton County High School
Jasper, FL06-1992
Skills
- Data entry and account reconciliation
- Customer service and support
- Team collaboration
- Problem solving
- Effective communication
- Technical troubleshooting
- Self-motivation
- Typing and 10-key entry
- Reporting and documentation
- Microsoft Office proficiency
References
References available upon request.
Timeline
Senior Clerk
Florida Department of Health, Hamilton County
08.1998 - Current
Senior Fiscal
University of Florida, IFAS
07.1996 - 07.1998
Executive Assistant
Joseph Foodservice
01.1995 - 05.1996
Associate of Arts - Business
North Florida College
High School Diploma -
Hamilton County High School
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