Dynamic and results-driven professional with extensive experience at Saline Rec Center and Barnes & Noble, excelling in operations management and team communication. Proven track record in activity planning, fostering a collaborative environment that enhances staff performance and camper satisfaction. CPR and basic first aid certificated with a strong focus on safety and compliance.
Overview
2026
2026
years of professional experience
Work History
Front Desk Reception, Camp Director
Saline Rec Center
01.2014 - Current
Managed daily operations, ensuring safety and compliance with regulations.
Led staff training sessions to improve team performance and service delivery.
Coordinated scheduling of activities.
Mentored junior staff, promoting professional growth and skill development within the team.
Oversaw team of counselors and support team members.
Addressed disciplinary issues among campers fairly and consistently, creating an atmosphere of respect and accountability within the camp community.
Answered phones quickly, addressing questions, taking messages and forwarding calls..
Earned First Aid, CPR and [Type] certifications with emphasis on children's treatment protocols.
Complied with state licensing requirements under direction of program manager.
Operations Manager/Assistant Manager
Barnes & Noble College Bookstore
2007 - 2013
Streamlined inventory management processes to enhance stock accuracy and reduce shortages.
Led cross-functional teams to implement operational improvements, boosting efficiency across departments.
Developed and executed training programs for staff, enhancing customer service and product knowledge.
Analyzed sales data to identify trends, informing strategic decisions on merchandise selection and promotions.
Oversaw daily operations, ensuring compliance with company policies and improving overall performance metrics.
Managed vendor relationships to negotiate favorable terms and optimize procurement strategies for cost savings.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Assistant Maintenance Supervisor at Saline Care Nursing and Rehabilitation CenterAssistant Maintenance Supervisor at Saline Care Nursing and Rehabilitation Center