Summary
Overview
Work History
Education
Timeline
Generic

Tina Perry

Reynoldsburg,OH

Summary

Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.

Overview

21
21
years of professional experience

Work History

Medical Receptionist/Surgery Scheduler/Prior Authorization Specialist

Thomas W. Kramer, M.D., INC.
02.2015 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
  • Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
  • Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Answered phone calls and messages Gastroenterology medical facility, scheduling appointments, and handling patient inquiries.

Commercial Janitorial Cleaner

Pinnacle Building Services
03.2004 - 01.2015
  • Provided exceptional service to clients by responding promptly to requests for additional cleaning or specific needs beyond routine duties.
  • Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, and vacuuming.
  • Consistently exceeded client satisfaction benchmarks through attentive service, proactive problem-solving, and a strong work ethic.
  • Aided in maintaining inventory control by monitoring supply levels and requesting necessary replenishment when needed.
  • Upheld strict standards of confidentiality when working in sensitive areas such as executive offices and secure facilities.
  • Maintained a healthy environment through thorough disinfection of high-touch surfaces and restrooms.
  • Kept building entryway glass clean and polished for professional presentation.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Collaborated effectively with team members to complete assigned tasks efficiently while maintaining high-quality standards.

Education

GED -

Eastmoor High School
417 S Weyant Avenue Columbus, Ohio 43213
10-1990

Timeline

Medical Receptionist/Surgery Scheduler/Prior Authorization Specialist

Thomas W. Kramer, M.D., INC.
02.2015 - Current

Commercial Janitorial Cleaner

Pinnacle Building Services
03.2004 - 01.2015

GED -

Eastmoor High School

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Tina Perry